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Basic Chat customization

Customize Chat Appearance

By navigating to Settings → Channels → Chat -> your Chat integration -> Appearance, you can change the look of your Chat widget to customize it for your brand. To the right, you'll see a preview of what your Chat will look like with the selected sett

Edit Chat copy and translations

If you go to Settings -> Channels -> Chat -> your Chat integration -> Language and click on the Customize button at the right of the language you'd like to edit, it'll open a page where you edit your copy or translation. You'll see the current (defau