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GDPR requestsUpdated 6 months ago

Request to delete information

If a customer requests the deletion of their information from your account, we recommend taking immediate action to ensure compliance with GDPR laws - deleting their customer profile will also delete any customer data from Gorgias.

Deleting a customer profile from Gorgias doesn't delete it in other integrated apps eg. Shopify, Smile, Klaviyo, etc. or any information left in internal notes.
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