Gorgias logo
Gorgias logo
All articles

Hyperlink your Help Center in Chat auto-replyUpdated 9 months ago

This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background.


If you want to include a hyperlink to your Help Center in an auto-reply on your Chat, use the following method:

1<script>
2var initGorgiasChatPromise = (window.GorgiasChat) ? window.GorgiasChat.init() : new Promise(function (resolve) { window.addEventListener('gorgias-widget-loaded', function () { resolve();})});
3

4initGorgiasChatPromise.then(function() {
5  var chatDict = {
6    contactFormEndingMessage: "TYPE YOUR TEXT WITH <a href=""></a> HERE"
7  }
8

9  GorgiasChat.updateTexts(chatDict)
10})
11</script>
12
Was this article helpful?
Yes
No