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Languages Gorgias can detectUpdated a month ago

Gorgias can currently detect up to 54 languages in your support tickets (tickets won't automatically be translated into English).

You can use languages in View filters - for example, you can create a view to show Spanish tickets only - or in Rules - for instance, you can use it to assign Spanish tickets to a team or an agent who speaks Spanish.

Supported languages

  • Afrikaans (AF)
  • Albanian (SQ)
  • Arabic (AR)
  • Bulgarian (BG)
  • Catalan (CA)
  • Chinese (Simplified, PRC, code ZH-CN)
  • Chinese (Traditional, Taiwan, code ZH-TW)
  • Croatian (HR)
  • Czech (CS)
  • Danish (DA)
  • Dutch (NL)
  • English (EN)
  • Estonian (ET)
  • Finnish (FI)
  • French (FR)
  • German (DE)
  • Greek (EL)
  • Gujarati (GU)
  • Hebrew (HE)
  • Hindi (HI)
  • Hungarian (HU)
  • Indonesian (ID)
  • Italian (IT)
  • Japanese (JA)
  • Kannada (KN)
  • Korean (KO)
  • Latvian (LV)
  • Lithuanian (LT)
  • Macedonian (MK)
  • Malayalam (ML)
  • Marathi (MR)
  • Nepali (NE)
  • Norwegian (NO)
  • Punjabi (PA)
  • Persian (FA)
  • Polish (PL)
  • Portuguese (PT)
  • Romanian (RO)
  • Russian (RU)
  • Slovak (SK)
  • Slovenian (SL)
  • Somali (SO)
  • Spanish (ES)
  • Swahili (SW)
  • Swedish (SV)
  • Tagalog (TL)
  • Tamil (TA)
  • Telugu (TE)
  • Turkish (TR)
  • Ukrainian (UK)
  • Urdu (UR)
  • Vietnamese (VI)
  • Welsh (CY)


  • Our language detection will only affect the message body, not the subject of the ticket.
  • The proper language won't be detected if the message body is written in two different languages.
  • The language can't be detected for a single word or extremely short messages.
  • The Chat widget setup allows for fewer languages, as mentioned here, but the ones mentioned above can still be recognized elsewhere.
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