150 Results for "AI Agent"
Enable or disable content for AI Agent
... on the page. From the main menu, go to AI Agent, then click Knowledge. Click Add filter, then select In use by AI Agent. Choose is True or is False to see content currently enabled or disabled for AI Agent. Enable or disable your content From Knowledge ...
Review automation performance in the AI Agent Overview report
... been automated by AI Agent, Flows, Order Management or Article Recommendations. AI Agent automation rate: the number of interactions automated by AI Agent alone as a % of your total customer interactions Overall automated interactions: the total number of interactions that were automated by AI Agent ...
Legacy pricing for Helpdesk and AI Agent subscribers
... your helpdesk, go to Settings > Billing & usage to confirm that you are subscribed to AI Agent If you do have an active AI Agent subscription, then proceed to check if you have upgraded to use Shopping Assistant Go to AI Agent from the main menu, ...
Set up and go live with AI Agent
... tickets that AI Agent is working on right now (it typically handles one ticket per minute) Close ai_close tickets closed by AI Agent Handover ai_handover tickets that AI Agent handed over to your team Ignore ai_ignore tickets ignored by AI Agent Note ...
Security and privacy FAQ for Gorgias AI Agent
Which large language model (LLM) does AI Agent use? AI Agent uses a combination of multiple secure LLM providers, including OpenAI, Anthropic, and internally fine-tuned LLMs. What is used to train my AI Agent? Your AI Agent’s ability to ...
Add your brand's content for AI Agent
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Your brand’s content is essential for AI Agent to respond to and resolve customer inquiries with confidence and accuracy. The more complete ...
Create Actions: use advanced options to build custom Actions for AI Agent
Note: to use this feature, you should have some familiarity with making HTTP requests to communicate with other applications. Otherwise, it is recommended that you ask a developer for help. You can use a visual workflow builder to create custom Actions for AI Agent that align with ...
Thankful.ai
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Thankful is an AI platform dedicated to solving the post-purchase needs of customers. The AI is pre-trained and ...
