344 Results for "actions"
AI Agent Actions: make changes to Shopify orders
... time, or they may be offline when the request is made. AI Agent is available 24/7. Learn more about the types of Actions that AI Agent can use with Shopify. Available Actions for Shopify Cancel order→ this Action allows AI Agent to cancel a shopper’s ...
Manage your actions
... action View event logs Frequently asked questions Open the actions library You can find all of the actions that AI Agent can use in the actions library. Here you'll find any actions you've created, as well as actions that have automatically been added to the ...
AI Agent Actions: Connect AI Agent to ShipHero
ShipHero is a third-party logistics (3PL) provider that allows you to manage warehouse and shipping for your online store. Using Actions, you can connect AI Agent to ShipHero so that it can fully resolve requests from shoppers on your behalf. With access to ShipHero, ...
Macros: Add actions to macros
... one of your integrated stores. Recharge macro actions Cancel last subscription Activate last subscription Refund last charge Refund last order Apply a macro’s actions to a ticket When handling a ticket and you apply a macro that contains actions, the actions will be listed below the ticket ...
Order statuses and possible shopper actions
This guide will cover all currently supported shipment statuses in our Order Management portal feature and actions accessible by shoppers depending on the presented status. Here's an example of where the shipment status will be visible on the portal interface: Shipment Statuses Gorgias integrates with various e ...
Create rules to take automatic actions on tickets
Who can use this feature? The account owner, admins and leads can create and manage rules All Helpdesk plans Can be used with any connected store Rules let you automatically perform actions on tickets based on custom triggers and conditions. You can use them to tag incoming tickets ...
HTTP, LoyaltyLion, and Klaviyo Actions
HTTP Actions can also be performed by adding webhooks directly inside a Macro. LoyaltyLion Actions To award a given number of points to a customer, create an HTTP hook with the info below: Title: Award any number of points to a customer POST URL: https: ...
View event logs for AI Agent Actions
AI Agent uses Actions to make changes in the apps that you use to run your store and resolve shoppers’ tickets. Admins and Team Leads can see an event log for each Action that AI Agent uses to respond to shoppers’ tickets. Each log provides a record of ...
