329 Results for "email"
View an audit log of changes to your account
... etc. User-related events User created - a new user was created User deleted - a user was deleted User invited - an invitation email was sent to one of the users User logged in - a user logged in User logged out - a user logged out User ...
How Shopping Assistant recommends products
... shares a visual Shopify product card. Shoppers can select the card to go to the product page or add the item directly to their cart. Email and SMS — Shopping Assistant shares a text link to the recommended product's page. It doesn't include a product image or ...
Create an Action to connect AI Agent to other apps
... to insert a new condition. You can create conditions based on: information from Shopify about the Customer (including customer ID, name, email, phone number, and tags) Information from Shopify about the customer’s order (including billing and shipping address, order ...
Aide: Agentic AI CX & Support
This integration was built by our partners, and the wait time in case of any technical issues might be a bit longer than for a regular support request. Aide is the agentic AI customer experience partner for brands on Gorgias that want to turn support into a growth engine ...
Analyze your Flows drop-off performance
After you’ve built and published a Flow, you can use Analysis mode to evaluate the effectiveness of your Flow. With Analysis, you can see what’s working well for shoppers during the Flow and identify areas where you can make helpful changes. By addressing areas ...
Convert Campaign troubleshooting guide
This article outlines steps to troubleshoot why your Convert Campaigns show no impressions or no data on the Convert report. Why can't I see performance data? Let's first check if the issue lies in report filters or Campaign settings. Verify store data filtering Ensure you ...
Continuously improve AI Agent with Opportunities (Beta)
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent (you may have to upgrade AI Agent to access opportunities) Can be used with Shopify stores connected to Gorgias Beta feature: Opportunities is currently in public beta, and is ...
Create and manage customer fields
Customer fields are unique properties that let your agents capture additional information about shoppers on their customer profile in Gorgias. Unlike ticket fields or tags, customer fields stay with your customer from ticket-to-ticket, so your agents have full context about the person they’ ...
