397 Results for "help"
Easy Subscriptions
... By integrating Gorgias with Easy Subscriptions, your support team can view, manage, and resolve subscription-related inquiries directly within the Gorgias helpdesk. Steps From your Gorgias account, head to Settings → App Store → All Apps Find Easy Subscriptions App on the list After selecting the app ...
AI Agent by My AskAI
... solution available. ➡️ Pay one simple price — $0.10 per ticket/conversation. AI answers questions 24/7, trained on all your Gorgias help docs + company knowledge. Spend more time on complex queries & high-value customers & less time on tier-1 support tickets ...
Review automation performance by feature
... times the customer reaches the end of a Flow with the ticket being created, no matter if the customer indicated the response was not helpful or the Flow is designed to end by creating a ticket directly (without asking if it was helpful). Drop Off The number ...
WhatsApp Message Templates
... your message templates have been submitted and approved by WhatsApp, you can use your template to start conversations and manage templates from your Gorgias helpdesk. Gorgias only supports text-based WhatsApp Message Templates (including templates with Quick Replies) - templates with video, photo, or ...
Manage Gorgias call flows and IVR menus
... re routed to, when they’re put on hold, when they’re sent to voicemail, and more. Requirements Available on Helpdesk Plans with the Voice Add-on Only Admins can set up Voice All users (except Observers) can place or answer calls ...
Join your team on Gorgias
To join your teammates in Gorgias, you’ll need to create an account. You can do this either by using the auto-join page, or by accepting an invitation sent by your Admin. If you aren’t sure which method to use, please reach ...
ClientZen
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. ClientZen automatically applies smart semantic tags at scale to all customer feedback, including tickets, reviews, calls, and more ...
Programmatically capture the Shopify cart
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. You may want to link a specific cart with the current Chat user - to do so ...
