397 Results for "help"
Add email to Klaviyo via Flows
You can create a Flow with HTTP request that will automatically create a Klaviyo profile for your customer as soon as they leave their name and email address. You can then manage how the profile will be added to lists and segments through Klaviyo settings. Steps 1. You can start ...
Configure Cancel Order option
The Cancel Order option allows customers to submit a request to cancel an order (order information is pulled directly from Shopify). Steps Open the dropdown menu in the top-left corner, then select routeWorkflows. In the menu, locate Tools, then select Order management. If ...
Configure Track Order option
The Track Order option allows customers to view the journey of their shipped item, including time and date stamps for when the order was placed, confirmed, shipped, and the destination address. The information is updated in real-time, directly pulled from Shopify. Shoppers can ...
Set up a return flow with Order Management
The Return Order option allows customers to submit a request to return an order or specific items from an order. The order information is pulled directly from Shopify. If you have integration with Loop Returns, you can also set up your Return Order flow to send shoppers directly to ...
Default scenarios
The Report Issue feature comes with 6 pre-defined scenarios and a fallback used when an order doesn't meet any other scenario (the status is unavailable). All scenarios can be edited or removed and new scenarios can be created anytime. Scenarios Refunded This scenario reports ...
