... for Email, Chat, Phone, and so on Then, create a Rule that says: When Ticket Created If Ticket Channel is Phone (for example) Then set ticket field “Channel” to Phone You can then create a condition that shows other ticket fields ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Happy Returns enables box-free returns through a combination of returns software and reverse logistics, pioneering in-person, ...
... AI Support Agent for Gorgias In early 2023, Yuma became the first OpenAI GPT-powered assistant in the Gorgias App Store. We were pioneers then and remain the leaders in automating your Gorgias with AI. Yuma capabilities Yuma utilizes an advanced AI system (OpenAI GPT-4 ...
Use the Statistics section to check on your team's productivity and efficiency, hone in on some inefficiencies, get a holistic view of what issues your support team is facing, and assess trends. By default, the date period will automatically be set to the last ...
