96 Results for "phone"
Voice Troubleshooting
... - phone numbers must be in the standard international format including country code and + (like +12345678901). Searching for a customer by phone number isn't working This is likely to do with the number format. Phone numbers must be in the standard international format ( ...
Stateset ReSponse
... to this field. 11. Click 'Add Integration'. Limitations The integration only works with Shopify stores for now. The integration can not trigger on Phone Tickets yet. If there are any Auto-reply Rules set to trigger on Tickets, the integration won’t trigger. However, ...
Magento 2
... be synced, and data about orders will be updated when there are new shipments or credit memos related to them. Magento 2 customers' phone data can't be imported at the moment and for that reason, you won't find the customers' phone numbers ...
CartConvert
... to create a new cart from scratch with a new email address so that CC can contact them again. Even if they use a different phone number the 2nd time, if they used the same email address, CC won't be able to open a new conversation ...
Netsuite
NetSuite ERP is an all-in-one cloud business management solution that helps organizations operate more effectively. How it works By integrating NetSuite and Gorgias, you can automate core processes and have real-time visibility into operational and financial performance, as well as manage accounting ...
VIA
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. VIA is a professional Mobile Commerce platform for e-commerce businesses. It enables businesses to send personalized messages to their shoppers ...
WhatsApp Template Quality Rating
WhatsApp is implementing strict quality monitoring of WhatsApp templates - the quality score now includes read rates as the key factor, in addition to traditional metrics like blocks and reports. This process aims to improve engagement, and ultimately better return-on-investment for businesses. The evaluation ...
Review customer history in Gorgias
Use the Customer Timeline to see an overview of a customer’s interactions with your brand, including ticket history and Shopify order data. From the Customer Timeline, you can review past tickets, generate AI summaries, and quickly catch up on context before responding. Requirements Customer ...
