... can review key metrics to understand AI Agent’s performance. Over time, you can use the performance section to measure how improvements to AI Agent’s knowledge sources and setup affect its ticket coverage, the volume of automated interactions, success rate and CSAT. Here are ...
... Agent > Shopping Assistant. If you have more than one Shopify store connected to Gorgias, click on the dropdown at the top of the AI Agent menu to select a store. Select the Product Recommendations tab. Next to Promote products, click Set Up. Choose either Select Products to ...
... ’t shipped yet. Before you begin To connect AI Agent with ShipBob, you must have: Admin or Lead permissions in Gorgias to set up Support Actions A username and password for your ShipBob account What AI Agent can do in ShipBob When you create a Support Action ...
... ’t shipped yet. Before you begin To connect AI Agent with ShipStation, you must have: Admin or Lead permissions in Gorgias to set up Support Actions Admin permissions in ShipStation to generate an API Key and Secret What AI Agent can do in ShipStation When you create ...
... ’t shipped yet. Before you begin To connect AI Agent with ShipHero, you must have: Admin or Lead permissions in Gorgias to set up Support Actions A username and password for your ShipHero account What AI Agent can do in ShipHero Get order info → this Action allows ...
... your helpdesk, go to Settings > Billing & usage to confirm that you are subscribed to AI Agent If you do have an active AI Agent subscription, then proceed to check if you have upgraded to use Shopping Assistant Go to AI Agent from the main menu, ...
Which large language model (LLM) does AI Agent use? AI Agent uses a combination of multiple secure LLM providers, including OpenAI, Anthropic, and internally fine-tuned LLMs. What is used to train my AI Agent? Your AI Agent’s ability to ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Thankful is an AI platform dedicated to solving the post-purchase needs of customers. The AI is pre-trained and ...
