103 Results for "set up ai agent"
Explore AI Agent performance by ticket topic
... can review key metrics to understand AI Agent’s performance. Over time, you can use the performance section to measure how improvements to AI Agent’s knowledge sources and setup affect its ticket coverage, the volume of automated interactions, success rate and CSAT. Here are ...
Support Actions: Connect AI Agent to ShipBob
... ’t shipped yet. Before you begin To connect AI Agent with ShipBob, you must have: Admin or Lead permissions in Gorgias to set up Support Actions A username and password for your ShipBob account What AI Agent can do in ShipBob When you create a Support Action ...
Support Actions: Connect AI Agent to ShipStation
... ’t shipped yet. Before you begin To connect AI Agent with ShipStation, you must have: Admin or Lead permissions in Gorgias to set up Support Actions Admin permissions in ShipStation to generate an API Key and Secret What AI Agent can do in ShipStation When you create ...
Support Actions: Connect AI Agent to ShipHero
... ’t shipped yet. Before you begin To connect AI Agent with ShipHero, you must have: Admin or Lead permissions in Gorgias to set up Support Actions A username and password for your ShipHero account What AI Agent can do in ShipHero Get order info → this Action allows ...
Manage your product information for AI Agent
... s status is set to active The product is published on a sales channel The product has at least 1 variant You have not blocked AI Agent from mentioning the product To see whether AI Agent is using information about a product, go to AI Agent > Products, ...
Enable or disable content for AI Agent
... the In use by AI Agent toggle to enable or disable the selected items. Note: Help center articles can be enabled or disabled for AI Agent, but separately may also be set to public or unlisted to control whether they are visible to shoppers who visit your help ...
Legacy pricing for Helpdesk and AI Agent subscribers
When you subscribe to Gorgias’s helpdesk and AI Agent products, you are charged for your subscription based on your usage of tickets and automated interactions. How your usage of tickets and automated interactions is counted depends on the pricing model associated with your subscription. If you signed ...
Security and privacy FAQ for Gorgias AI Agent
Which large language model (LLM) does AI Agent use? AI Agent uses a combination of multiple secure LLM providers, including OpenAI, Anthropic, and internally fine-tuned LLMs. What is used to train my AI Agent? Your AI Agent’s ability to ...
