When a shopper visits your website, AI Agent acts like a smart, personalized shopping assistant that’s available to answer questions and help them find and buy products from your store. During its conversations with shoppers, AI Agent can make tailor
When a shopper visits your website, Shopping Assistant observes their browsing activity and level of interest (buying stage) in order to intelligently engage in pre-sales conversations. You can control how Shopping Assistant interacts with shoppers w
You can turn on customer engagement features to encourage shoppers to initiate automated, AI-powered chat conversations with AI Agent. These settings are part of AI Agent’s shopping assistant capabilities. Customer engagement features include:. When
