Shopping Assistant skills
Shopping Assistant explained
Most shoppers who visit your store have questions before they buy — about products, sizing, availability, or whether something is right for them. Without a way to answer those questions in the moment, many will leave without purchasing. Shopping Assi
How Shopping Assistant recommends products
When a shopper starts a conversation, Shopping Assistant doesn't recommend products at random. It builds a picture of who the shopper is, what they're looking for, and how close they are to making a purchase — then uses that context to decide when an
How Shopping Assistant uses discounts
When a shopper is considering a purchase, the right discount — offered at the right moment — can be the difference between a sale and an abandoned cart. Shopping Assistant can use discounts in conversations in two ways: by generating one-time discoun
Customize your selling style and discount strategy
Shopping Assistant adapts its conversations based on twosettings you control: selling style and discount strategy. Together, these determine how proactively Shopping Assistant engages shoppers, when it makes recommendations, and how often it offers d
Control which products Shopping Assistant recommends
Shopping Assistant can recommend any product from your Shopify catalog. By default, it selects recommendations based on what it knows about the shopper — their browsing activity, cart contents, and buying intent. If there are products you want to pri
AI FAQs: proactively answer shopper questions on your website
You can use AI FAQs to proactively surface relevant, AI-generated questions on your website’s product pages, so shoppers can get answers without searching or manually opening chat. When a shopper selects a question, AI Agent provides an immediate ans
Search assist and ask anything input: proactively start conversations with shoppers
You can use customer engagement features like search assist and ask anything input to proactively invite shoppers to start a conversation with AI Agent while they’re browsing your website. These features guide shoppers at key moments, like when they’
