Shopping Assistant skills
How AI Agent recommends products and offers discounts
When a shopper visits your website, AI Agent acts like a smart, personalized shopping assistant that’s available to answer questions and help them find and buy products from your store. During its conversations with shoppers, AI Agent can make tailor
Customize your Shopping Assistant selling and discount strategy
When a shopper visits your website, Shopping Assistant observes their browsing activity and level of interest (buying stage) in order to intelligently engage in pre-sales conversations. You can control how Shopping Assistant interacts with shoppers w
AI FAQs: proactively answer shopper questions on your website
You can use AI FAQs to proactively surface relevant, AI-generated questions on your website’s product pages, so shoppers can get answers without searching or manually opening chat. When a shopper selects a question, AI Agent provides an immediate ans
Search assist and ask anything input: proactively start conversations with shoppers
You can use customer engagement features like search assist and ask anything input to proactively invite shoppers to start a conversation with AI Agent while they’re browsing your website. These features guide shoppers at key moments, like when they’
Control which products AI Agent recommends to shoppers
When shoppers start a conversation with your brand, AI Agent can make recommendations to help them find and buy products from your store’s website. You can control which products AI Agent recommends by choosing to promote or exclude products listed i
