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Support

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Support

As we strive to provide maximum customer service, we will talk a bit more on clearly stating metrics, responsibilities and expectations. This article will mostly focus on the Service Level Agreement (SLA) for the Support Team, including Level 1 and L

Office hours

In order to ensure that our Basic and Pro clients feel confident using the product too and can get the most value from it, we offer an opportunity to book slots for office hours calls. These calls are a one-on-one consultation call with members of Su