149 Results for "AI Agent"
Answer chat tickets with automatic Article Recommendations (BigCommerce and Magento)
Who can use this feature? Owner, Admin and Lead roles All plans with the AI Agent add-on (required to access automations) Can be used with BigCommerce and Magento stores Deprecated for Shopify integrations: Article Recommendations are not available for Gorgias accounts with connected ...
Compatibility of automation features with ecommerce store providers
This article explains which ecommerce stores (provided by platforms like Shopify, BigCommerce, Magento 2) are compatible with Gorgias’s automation features. AI Agent and other automation features, Flows and Order Management, are available with an active AI Agent subscription. Shopify stores are fully ...
Pica
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Pica empowers developers to build, deploy, and scale intelligent AI agents equipped with the knowledge they need to act correctly ...
How to test automation features without creating billable tickets
You can use a Test mode to check that your automations are working as intended without being billed for automated interactions. Test mode can be used to verify automations likes Flows, Order Management and Article Recommendations. Requirements To use automation features, you must have an active AI Agent ...
How you're billed for using Gorgias
... human agent AI Agent’s customer engagement features You might be using AI Agent’s customer engagement features, like search assist and AI FAQs, to encourage shoppers to chat with AI Agent on your website. With search assist, AI Agent sends a proactive message to ...
Send tracking information email (deprecated)
Deprecated: Autoresponder Rules are no longer available for any new Gorgias accounts created after September 2024. If you created your Gorgias account before September 2024, you can use Autoresponder Rules until January 30, 2026. After this date, the feature will stop working. Brands with Shopify stores ...
Autoresponder Rules 101 (deprecated)
Deprecated: Autoresponder Rules are no longer available for any new Gorgias accounts created after September 2024. If you created your Gorgias account before September 2024, you can use Autoresponder Rules until January 30, 2026. After this date, the feature will stop working. Brands with Shopify stores ...
Automate return request emails (deprecated)
Deprecated: Autoresponder Rules are no longer available for any new Gorgias accounts created after September 2024. If you created your Gorgias account before September 2024, you can use Autoresponder Rules until January 30, 2026. After this date, the feature will stop working. Brands with Shopify stores ...
