47 Results for "Automation rules"
How Shopping Assistant uses discounts
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent (you may have to upgrade AI Agent to access Shopping Assistant) Can be used with Shopify stores connected to Gorgias When a shopper is considering a purchase, the right discount ...
Compare and restore previous versions of articles or guidance
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Updating the knowledge your AI Agent uses is a continuous process. When you edit a help center article or guidance, you can use ...
Continuously improve AI Agent with Opportunities (Beta)
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent (you may have to upgrade AI Agent to access opportunities) Can be used with Shopify stores connected to Gorgias Beta feature: Opportunities is currently in public beta, and is ...
AI FAQs: proactively answer shopper questions on your website
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent (requires upgrade to use Shopping Assistant skills) Can be used with Shopify stores connected to Gorgias You can use AI FAQs to proactively surface relevant, AI-generated questions on ...
Manage your product information for AI Agent
Who can use this feature? Owner, Admin and Lead roles All plans with the AI Agent Can be used with Shopify stores connected to Gorgias AI Agent uses information about your products to generate relevant, personalized answers and recommendations for shoppers, and to engage in conversations ...
Sync and manage content from your store website and URLs
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias AI Agent is only as helpful as the information it has access to. That’s why you can sync content directly from trusted ...
Enable or disable content for AI Agent
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias AI Agent relies on your brand’s knowledge to generate responses and answer customer inquiries. Knowledge is made up of content from various ...
Manage existing content for AI Agent
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Keeping your brand’s content accurate and up to date is essential to provide excellent customer support, and to increase AI Agent ...