43 Results for "Automation rules"
Amazon, eBay, TikTok, Back Market, Newegg, Etsy & Walmart by ChannelReply
... the success screen shown below. Follow this guide to set up a TikTok integration with your Gorgias account. ChannelReply Auto-Replies Auto-reply Rules are a convenient way to automate these tickets - once an auto-reply is triggered there will be an internal note added inside ...
How to use Gorgias: a quick start guide
... history between your team and the customer in chronological order; as well as ticket events like status changes, assignee updates, or rule automations that ran on the ticket. Your teammates can also leave internal notes, which will appear in the conversation thread on a yellow background ...
Skills explained
Skills give you direct control over how AI Agent responds to incoming conversations. Gorgias classifies each conversation by intent — the type of request a shopper is making, like a return, a cancellation, or a missing item. A skill is a set of instructions for one or more ...
