344 Results for "actions"
Connect external apps to Gorgias and create sidebar widgets
... based on ticket events. In contrast, an HTTP hook in a macro is triggered manually when an agent applies the macro to a ticket. Use HTTP integrations for ongoing, event-driven data syncs, and HTTP hook macros for on-demand, agent-initiated actions.
RingCentral
... the recording into a cloud storage system so your agents can access it outside of the RingCentral platform. See for instance an example set of actions set up in the Zap: When a new SMS is received, create a Gorgias ticket 1. In your Gorgias account, go ...
Klaviyo SMS
... WhatsApp as well as via email. This is intended behavior, since SMS messages for 3rd party integrations are sent via email in Gorgias. Related articles Klaviyo Setup Klaviyo Reviews Add email to Klaviyo list via Flows HTTP Klaviyo actions Create tickets via Klaviyo's sign-up form
Klaviyo 101
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Klaviyo is a marketing platform for creating, managing, and measuring every customer interaction your business generates. The integration with Gorgias ...
Voice Troubleshooting
An error has occurred while trying to connect to the Gorgias Voice application Please refresh your browser to reset the connection. Microphone access hasn't been granted While viewing your Gorgias account in a browser, click the button next to the page URL. Click Site settings. Check if ...
Handle tickets in Gorgias: Voice
The Gorgias Voice add-on allows you to make calls and track conversations with your customers as tickets in your helpdesk. Admins can configure Voice integrations to route calls to specific teams of agents, and when a customer calls, it will ring in your helpdesk. You can ...
CallHippo
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider - it allows startups and ...
Swap Returns
This integration was built by our partners, and the wait time in case of any technical issues might be a bit longer than for a regular support request. From shipping, tracking, and package protection to returns and cross-border. Swap Returns has you covered. Let us ...
