345 Results for "actions"
Certainly
... is that it might take a few seconds for them to fetch the Chat information, so we want them to happen in two separate actions to allow some time between them. 13. Save and publish your Certainly bot using the appropriate buttons in the Navigation bar at the top ...
Set business and holiday hours for Gorgias support channels
... during holiday hours or outside holiday hours as the operator. Click Select holidays, then select one or more holidays from the list. Add the actions you'd like the rule to perform, then save the rule. The during holiday hours condition is met only when the date ...
Connect external apps to Gorgias and create sidebar widgets
In the Gorgias App Store, you can browse apps that connect to third-party platforms and allow you to bring their data into your helpdesk. If you're looking to connect to a platform that doesn't have an existing app in our App Store, ...
RingCentral
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. You can use Zapier to create tickets in Gorgias when a customer calls you on RingCentral. We recommend setting up 3 Zaps ...
Klaviyo SMS
This integration was built by our partners, and the wait time in case of any technical issues might be a bit longer than for a regular support request. Klaviyo is a marketing platform that uses SMS and email for marketing campaigns based on customer interactions your business generates. The ...
Klaviyo 101
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Klaviyo is a marketing platform for creating, managing, and measuring every customer interaction your business generates. The integration with Gorgias ...
Voice Troubleshooting
An error has occurred while trying to connect to the Gorgias Voice application Please refresh your browser to reset the connection. Microphone access hasn't been granted While viewing your Gorgias account in a browser, click the button next to the page URL. Click Site settings. Check if ...
Handle tickets in Gorgias: Voice
The Gorgias Voice add-on allows you to make calls and track conversations with your customers as tickets in your helpdesk. Admins can configure Voice integrations to route calls to specific teams of agents, and when a customer calls, it will ring in your helpdesk. You can ...
