222 Results for "chat"
Ada AI Chatbot
... Gorgias Chat and add each of the blocks below in the following order to build out this answer. 2. Add any message about handing the chatter off to an agent. 3. Add a Request block to retrieve the chatter transcript from Ada and store it in a variable, with ...
Add Gorgias Chat domains to your allowlist
... for the Gorgias Chat widget to work: 1- https://config.gorgias.chat 2- https://assets.gorgias.chat 3- https://config.gorgias.io 4- https://us-east1-898b.gorgias.chat 5- ...
VanChat AI chatbot
... is Gorgias is done, you also need to add the chatbot to Shopify. In your Shopify dashboard, follow this path and enable the chat - Shopify → Online Store → Themes → Customize → App embeds: If successful, you will see the chat on your website: When a user ...
Omni Single Click Chat
... click on Settings, and under the Channels & Branding tab, activate the app: You can customize the widget just like the Gorgias Chat (color, position, icon, etc.), and the added channels will pop up when you click on the Chat bubble ...
Embed videos in chat messages
Gorgias chat supports embedding videos at the end of chat messages and campaigns. The customer will be able to play the video directly in the chat widget or from the campaign bubble with one click (autoplay isn't currently available). If you insert a video using the ...
Set up and use AI Agent on Chat
... Chat Open the dropdown menu and select one or more Chats from the list Select the ON/OFF toggle to Enable AI Agent on Chat, then select Save Changes Note: Article Recommendations are automatically disabled when you enable AI Agent on Chat. We do this to create ...
Manage Gorgias notifications
Gorgias sends browser notifications to help you respond to customers the moment a new chat message arrives or a ticket is assigned to you. You can configure notification sounds from within Gorgias, and use your browser settings to enable or disable the notifications themselves. Requirements Available on all Helpdesk ...
Handle tickets in Gorgias
Every customer conversation in Gorgias lives in a ticket. When a customer reaches out with a support inquiry, Gorgias creates a ticket and routes it to your team, regardless of which channel the request originated from. This guide walks through the full workflow for handling a ticket: ...
