Change the Chat position on different pages
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background.
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VanChat AI chatbot
... is Gorgias is done, you also need to add the chatbot to Shopify. In your Shopify dashboard, follow this path and enable the chat - Shopify → Online Store → Themes → Customize → App embeds: If successful, you will see the chat on your website: When a user ...
Messenger Customer Chat plugin
... t need to wonder whether your responses will be seen by customers who left your website. To start a conversation, customers click on the Chat bubble, log in, and start chatting with you (the experience is optimized for mobile too). You can also set up ...
Check if the Chat is open or closed
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. You can use the following method to determine whether the Chat is in an open or closed ...
Disable auto open Chat
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. The Chat window will automatically open for returning customers if they leave the Chat window open and ...
Omni Single Click Chat
... click on Settings, and under the Channels & Branding tab, activate the app: You can customize the widget just like the Gorgias Chat (color, position, icon, etc.), and the added channels will pop up when you click on the Chat bubble ...
Video in Gorgias Chat
Gorgias Chat supports embedding videos at the end of Chat messages and Campaigns. The customer will be able to play the video directly in the Chat widget or from the campaign bubble with one click (autoplay isn't currently available). If you insert a video using the ...
Article Recommendations in Chat
Shoppers can receive answers to their inquiries before getting to an agent by having relevant articles from your Help Center suggested during Chat interactions - when they type in the Chat, they'll get a suggestion for a helpful article from your Help Center. If they like the ...
