... t need to wonder whether your responses will be seen by customers who left your website. To start a conversation, customers click on the Chat bubble, log in, and start chatting with you (the experience is optimized for mobile too). You can also set up ...
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. You can use the following method to determine whether the Chat is in an open or closed ...
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. The Chat window will automatically open for returning customers if they leave the Chat window open and ...
... click on Settings, and under the Channels & Branding tab, activate the app: You can customize the widget just like the Gorgias Chat (color, position, icon, etc.), and the added channels will pop up when you click on the Chat bubble ...
Gorgias Chat supports embedding videos at the end of Chat messages and Campaigns. The customer will be able to play the video directly in the Chat widget or from the campaign bubble with one click (autoplay isn't currently available). If you insert a video using the ...
Shoppers can receive answers to their inquiries before getting to an agent by having relevant articles from your Help Center suggested during Chat interactions - when they type in the Chat, they'll get a suggestion for a helpful article from your Help Center. If they like the ...
... background. If you want to add a link on your page to open the Chat when clicked, use the code below:Start a chat with our teamLikewise, you can also have a link to close the Chat:Close the chatAdditional Shopify instructions 1. Select Pages → the ...
... of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. If you want to include a hyperlink to your Help Center in an auto-reply on your Chat, use the following method:
