If you want to port your number out of Gorgias instead of in, it's a straightforward process mostly on the side of your new provider. Steps 1. Submit the porting request on your new provider's side. 2. They'll let you know what information ...
Here you'll find instructions for some of the most popular domain registrars. While all registrars are very similar, some of the steps might slightly differ but, no matter the differences, the values should be added in the same way. If you're having issues ...
HTML snippets can be used to add custom formatting to articles - outside of what's available in the editor - and are added to articles using the code view. Snippets Toggle list This is a toggle This is text within a toggle This is a toggleThis is text ...
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When performing a BigCommerce refund in Gorgias, you can select the new status that will be assigned to the order once the refund is performed. When applying an order-level refund you can: Specify a custom amount that you want to refund. Choose your preferred refund method ...
Existing BigCommerce orders can be duplicated from within Gorgias, without needing to open a new tab/window. You can both create an exact duplicate, or duplicate and then modify the new order for your customer. The following adjustments are available with this action: Add or remove ...
New BigCommerce orders can be created through Gorgias without needing to open a new tab or window. Steps 1. Open or navigate to a ticket for the relevant customer with a BigCommerce profile. 2. In the BigCommerce widget, click Create Order. 3. Enter order details. 4. Select Draft or ...
Data from BigCommerce can be used in Rules - this enables you to automate processes based on BigCommerce customer and order information. For example, you can send an auto-reply based on the status of the last order of a customer. Here's what that might look ...
