Delighted
... user.name}}", "Assignee Email": "{{ticket.assignee_user.email}}", "Ticket Channel": "{{ticket.channel}}", "Ticket Subject": "{{ticket.subject}}" ...
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546 Results for "chat"
Ubu
... -ed you, you will see the Ticket Widget on all of the subsequent Tickets that they open with you, no matter the channel. Limitations One Gorgias account can be connected with one Ubu account at the moment. The integration will only work on 1-to- ...
LoyaltyLion
... not under All Apps/My Apps. Important: Once you connect your LoyaltyLion accounts, the URL under the HTTP integration settings should be changed from https://api.loyaltylion.com/v2/customers?email={{ticket.requester.email}} to https: ...
Outlook (Microsoft 365) Email FAQs
... _access. 6. Under User select User.Read. 7. Under Mail select Mail.ReadWrite and Mail.Send. 8. Click on Add permissions to save the changes. 9. Go to page Enterprise applications → Consent and permissions → User consent settings. 10. Under User consent for applications select the option Allow user consent ...
Import and export Macros
... id=45 doesn't exist in your Gorgias account so the third line will be skipped by the importer. If you export Macros from Gorgias, edit them, and import them back, the Macro Actions related to the Macros won't be affected by these changes.
Troubleshooting Facebook and Instagram
... automated system has considered your comment or reply as spam. Some tips to avoid this in the future: Try to modify your comment, change the wording, rephrase it, etc. Avoid using the same reply to multiple comments - it can be considered an automated reply Avoid ...
Customize how AI Agent behaves
... , in the text box, describe in plain language the type of topic AI Agent should always hand over to your team Select Save Changes to finish Tell customers when handing over You can customize AI Agent to explicitly tell customers when their ticket is being handed over to ...
Help Center templates
We're providing six general templates in your helpdesk that can get your Help Center assembled and organized quickly - just make sure you review them and add specific data related to your business before publishing them. You can download some layout templates in .csv format here. They' ...
