529 Results for "chat"
Sync and manage content from your store website and URLs
... these web sources. Select the checkbox next to one or more snippets, then select Enable for AI Agent or Disable for AI Agent to change whether AI Agent can use it. Delete synced content You can delete a single-page URL to remove synced content from your Knowledge ...
viaSocket
... 8. Now you can configure this action by setting up the status of the ticket that would be created, the subject line, the channel via which it will be created, etc. Once you’re happy with your configuration, simply click the red ‘Done’ ...
Manage views and sections in Gorgias
... then drag it to a new position. Click the toggles to include or remove the column from appearing in the view. Click Save for everyone. Change visibility settings Admins and leads can adjust shared views to either be public — to appear in everyone's sidebar, or shared — to ...
Voice FAQ
What is the minimum bandwidth needed to support calls? Bandwidth (Uplink/Downlink) Opus*: 40kbps / 40 kbps PCMU: 100kbps / 100kbps Latency (RTT) < 200ms Jitter < 30ms Packet Loss < 3% You can also run a Twilio test to ...
Social Media: Migrate a WhatsApp number to Gorgias
Who can use this feature? • The account owner and admins can connect and manage WhatsApp integrations (You need full access to the relevant Meta business portfolio) • Everyone (except Observers) can view and reply to WhatsApp tickets All Helpdesk plans Can be used with any connected ...
Gorgias Academy
Gorgias Academy is a free resource designed to help you master all things Gorgias. Choose from a variety of courses that will help you accelerate your onboarding process, improve adoption, reduce time to value, and scale your team’s success. Visit Gorgias Academy Access Gorgias Academy ...
Create an action for AI Agent
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Actions let AI Agent handle requests from shoppers without a human stepping in — like cancelling an order, pausing a subscription, or updating ...
Voice Troubleshooting
An error has occurred while trying to connect to the Gorgias Voice application Please refresh your browser to reset the connection. Microphone access hasn't been granted While viewing your Gorgias account in a browser, click the button next to the page URL. Click Site settings. Check if ...
