549 Results for "chat"
Manage Views and Sections in Gorgias
... locate Ticket management, then select Default views. Check or uncheck the Views to include or remove them from everyone’s sidebar. Click Save Changes. Create a View To create a View, you’ll need to set up one or more Filters to determine which tickets appear ...
Simplesat
... and in Gorgias tickets as well, as an internal note only. You can select any survey and amend the rating, which will then change it in the ticket as well and also show it as an internal note. Ticket Tags are added automatically once the internal note is ...
Automatically score the quality of your tickets with Auto QA
... assessment as if you were rating the quality of the ticket yourself. When you edit the Auto QA’s assessment, Gorgias collects your changes to train and fine-tune the AI model so that it improves future scoring for similar tickets. Any changes you make will be ...
Sign in to Gorgias
... your desktop computer. Click the Settings icon in the bottom-left corner. In the menu, locate Profile, then select Password & 2FA. Change your password, then sign out. Sign back in on desktop using your new password, then sign in on the mobile app using ...
Send and receive email from Gorgias using automatic forwarding
When you create a new Gorgias helpdesk, we automatically generate a base email address that you can use to send and receive mail from Gorgias. If you’d prefer to send email with your company’s email address while using Gorgias, you can connect your email ...
Email integration FAQ
Connecting your email to Gorgias is a key step in setting up your helpdesk to support your customers. Whether you’ve added an email to your helpdesk with a direct Gmail or Outlook email integration, or with email forwarding, this FAQ provides answers to common questions about ...
Emotive
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. The goal of the integration is to allow you to manage all of your Emotive conversations right from within Gorgias. Here' ...
Digioh
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Drive 3X+ increase in conversions with Digioh! Leverage Digioh's onsite + in-app quizzes, surveys, ...
