299 Results for "email"
WAX
... Please keep in mind that the integration with Wax currently supports Shopify and Shopify Plus merchants only. The Tickets created by Wax will appear as emails in your Gorgias dashboard. This is expected, and rest assured that the replies will arrive to your customers as WhatsApp messages regardless. The ...
Ada AI Chatbot
... the Gorgias Agent is complete. 6. If you'd like, add Capture Message blocks to capture chatter information like the customer's email address. The email variable name in the Ada Dashboard must match the email variable name in the embed script (case sensitive) - ...
Set up and use AI Agent on Chat
... and concise. To respond to shoppers with personal details, like order history or addresses, AI Agent will ask shoppers to sign in via email or SMS so that it can securely answer their inquiry. Learn more about shopper authentication. How AI Agent hands over Chats to live agents ...
Gorgias Chat FAQs
... size of the Chat? No, as of now, it is not possible to adjust the Chat size. Why isn't our email prompt picking up the customer's email address inside the ticket? If you're testing your Chat integration, please note ...
Set up custom SSO for Gorgias
... the Callback URL from Gorgias, then add it to the app settings in your IdP. Note: Gorgias requires access to the profile and email scope properties. Some IdPs (like JumpCloud) will require you to add these scopes manually while configuring the OIDC app. If you’ ...
Reviews.io
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Reviews.io allows you to enhance your customer support with the seamless integration with Gorgias. This integration links your accounts, ensuring ...
Digioh
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Drive 3X+ increase in conversions with Digioh! Leverage Digioh's onsite + in-app quizzes, surveys, ...
Best practices: prepare Shopping Assistant for sales conversations
You can use AI Agent's shopping assistant skills to engage visitors to your online store and drive more revenue. Like an in-store sales assistant, AI Agent assists shoppers with personalized sales interactions, recommending products, answering questions, and guiding shoppers toward a purchase ...
