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Amazon, eBay, TikTok, Back Market, Newegg, Etsy & Walmart by ChannelReply

... Messaging. 7. Make sure Buyer Messages and Delivery Failures are both checked. 8. Confirm that both Buyer Messages and Delivery Failures are set to the email you just copied from ChannelReply (it'll always end in @channelreply.email). Neither field should contain any other email addresses ...

Shipped AI

... ll be tagged with shipped-ai-escalated and remain open until the live agent updates the status. If a conversation is escalated via email, the conversation will be tagged with shipped-ai-escalated and shipped-ai-resolved, as an email ticket will ...

Parcel Panel

... created_at {{ event.order_created_at }} 2020-10-30 11:36:23 customer_email {{ event.customer_email }} [email protected] customer_phone {{ event.customer_phone }} + ...

Tolto

... HTTP integration created upon installation: In order for the AI to work, you will need to give the Gorgias Bot (with `email.gorgias.com` or `email.gorgias.io`) access to the app, as well as at least one admin: Otherwise ...

AI Agent Actions: Shipmonk

ShipMonk is a third-party logistics (3PL) provider that allows you to manage fulfillment, inventory and shipping for your online store. When you set up an Action for ShipMonk in Gorgias, AI Agent can fully resolve requests from shoppers who want to make changes to ...

Konnektive

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Konnektive is a cloud-based CRM and order management solution that helps optimize, centralize, and automate e-commerce ...

Connect external apps to Gorgias and create sidebar widgets

In the Gorgias App Store, you can browse apps that connect to third-party platforms and allow you to bring their data into your helpdesk. If you’re looking to connect to a platform that doesn’t have an existing app in our App Store, ...

Create gift card in Shopify

This option is available only if you are on Shopify Plus. You can use Macros to create custom gift card codes and set their value directly from Gorgias. Steps Install the developer app in Shopify 1. In Shopify, navigate to Settings -> Apps and sales channels -> ...