Gorgias logo
Gorgias logo

All articles

289 Results for "email"

CheckoutChamp

... Purchase. CheckoutChamp Update Purchase Macro: Allows your agents to update a CRM Purchase. The CheckoutChamp Integration pulls orders from the CRM based on the email address used in the ticket. If the customer exists, the widget on the right will populate with the customer’s order data ...

WhatsApp Message Templates

... even though you sent a new message using a different channel. Once you create a new ticket in your helpdesk, change the channel from Email to WhatsApp in the drop-down menu. Then, you'll be prompted to use your existing Templates to initiate a conversation ...

Optimize AI Agent based on insights from your tickets

... Requests to delete an account and associated data Account/Login Problems accessing an account Account/Registration Issues related to account creation, welcome emails, or initial setup problems Account/Update Requests to change or update account information such as email, name, address, or ...

Create a Flow

... Flow without creating billable tickets. Go to Settings from the main menu Select Flows > Channels Open the Currently viewing dropdown menu to select a Channel for your Flows (Chat, Email, Contact Form) Select Add Flow to display up to 6 Flows on the selected channel

Netsuite

... authenticating your Netsuite account, you will receive a link to a from your Gorgias Support Representative (please reach out to us either via email [email protected] or via chat). You will want to have this form open as you are creating an integration within your ...

CartConvert

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Recover Lost Revenue & Boost Engagement with CartConvert + Gorgias. Turn abandoned checkouts into recovered sales with real-time SMS outreach ...

Rule Glossary: E-commerce

Shopify Shopify Last Order Created Date This part of the Rule will only be looking at when an order was created - this condition can help you target Shopify customers who made their order more than 5 days ago (that have still not been fulfilled). Financial Status Financial ...

Shipup

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Shipup helps you follow packages to create a seamless, transparent, and branded delivery experience. With Shipup, you can send ...