... re a member of a different community that also uses Circle, please try logging in using these credentials. What's happening to the Facebook community? We love our Facebook community members and appreciate your help in growing the group. If we can identify your email address we ...
... user can be set. Limitations The full list of currently supported languages can be found here. Supported channels are Voice, SMS, WhatsApp, Facebook, Instagram, Chat, and Email. The ticket needs to be assigned to an Agent before responding so that the Lingpad default agent ...
... a score from Auto QA. At the moment, Auto QA does not score tickets from public social media channels or voice. These include: Facebook messages, mentions and recommendations Instagram mentions, comments and ad comments Twitter (X) Gorgias Voice Aircall Conversations that are too short ...
... will remain unassigned until an agent becomes eligible. The Chat & Messaging tickets limit applies to any tickets that come from Chat, SMS, Facebook Messenger, or Instagram Direct Messages, while the Other text tickets limit applies to tickets created from all other channels, excluding Voice ...
Actions are the final step of each Rule, the reason why the Rule was created in the first place - it determines what'll happen when conditions are met. Send email This option can be used to send an email to a specific email address by typing it ...
Website visitors can use Customer Chat to talk with you on Messenger without leaving the store - if the visitor leaves, the conversation continues on Messenger. Customers don't have to leave their email address to start a conversation, and you don't need to wonder ...
