44 Results for "facebook"
Translation by Lingpad
... user can be set. Limitations The full list of currently supported languages can be found here. Supported channels are Voice, SMS, WhatsApp, Facebook, Instagram, Chat, and Email. The ticket needs to be assigned to an Agent before responding so that the Lingpad default agent ...
Gorgias rule builder variables and conditions
... teams. Delete ticket Moves the ticket to trash. Hide Facebook comment Hides a Facebook comment from public view. Note: excessive use may deactivate your Facebook page. Like Facebook comment Adds a like to a Facebook comment. Note: excessive use may deactivate your Facebook page. Exclude ticket from Auto ...
Manage automatic ticket assignment in Gorgias
When handling tickets in Gorgias, you can either allow support agents to manually select and assign tickets to themselves, or enable auto-assignment so that incoming tickets that meet specific conditions are automatically assigned. To set up auto-assignment, you’ll need to create ...
Set up and go live with AI Agent
AI Agent handles inbound conversations from shoppers — answering questions, completing tasks in your connected apps, and handing over to your team for conversations that need a human touch. This article walks you through how to set it up and go live. You don't need everything perfectly ...
