27 Results for "messenger"
Manage automatic ticket assignment in Gorgias
... remain unassigned until an agent becomes eligible. The Chat & Messaging tickets limit applies to any tickets that come from Chat, SMS, Facebook Messenger, or Instagram Direct Messages, while the Other text tickets limit applies to tickets created from all other channels, excluding Voice. From ...
WhatsApp FAQs
... three sanctioned regions in Ukraine (Crimea, Donetsk, Luhansk) aren't eligible to use the WhatsApp Business Platform. Additionally, WhatsApp Messenger (WhatsApp) and WhatsApp Business app users in those locations aren't eligible to receive messages. Businesses in Turkey can use the ...
How you're billed for using Gorgias
When you subscribe to Gorgias’ helpdesk product, you are charged a fee based on the number of tickets that you use. This means that you pay for Gorgias based on your actual support usage, rather than the size of your team. When you subscribe to Gorgias’ ...
