... send a brand new email, a new ticket will be opened. 2. If you close out a Chat-type ticket (Chat, Messenger, Instagram Direct Message) from a customer and they reach out again after more than 3 days, a new ticket will be ...
... three sanctioned regions in Ukraine (Crimea, Donetsk, Luhansk) aren't eligible to use the WhatsApp Business Platform. Additionally, WhatsApp Messenger (WhatsApp) and WhatsApp Business app users in those locations aren't eligible to receive messages. Businesses in Turkey can use the ...
... of Yuma is to assist the agents, not replace them. Channel limitations Ticket Assistant only supports email, chat, Instagram DM, Facebook Messenger, and Help Center requests. If you need more channels, go to the Community Slack to request them. Type of inquiries handled At ...
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. If you want to display the current text values, run the following in the console: ...
