... the desired Facebook account. 6. Select whether you want to sync your profile photo, then tap Continue to complete the setup. App Permissions Facebook Messenger permissions To enable Messenger, you'll have to grant Gorgias the following permissions: Manage and access page conversations in Messenger Send ...
... want to see data for one specific agent, you can select that agent using the Agents filter. If you wanted to see all Facebook Messenger inquiries that were tagged with Cancel Order, you'd select Facebook Messenger from the Channel filter and Cancel Order from the Tags ...
... ; } clearInterval(timer); var buttonStyle = document.createElement('style'); buttonStyle.textContent = '#gorgias-chat-messenger-button {background-color: orange; transition: background-color 200ms ease;}'; // the custom ...
... the comment ticket along with links to the Messenger ticket where the reply is. 5. Next, there are 2 scenarios: If no recent Messenger conversation with the shopper is found (or the last message was sent more than 3 days ago), a new closed Messenger ...
... getting. Rule setup Auto-close tickets from a certain user You can set this Rule up if you wish to automatically close tickets from a certain shopper (usually if you want to block them - it'll apply to Facebook comments and Messenger too). Rule setup
... tickets of each type of channel one agent can have assigned at any one time. Chat & Messaging channels are Chat, SMS, Facebook Messenger, and Instagram Direct Message channels (the limit is 3 by default). Other text tickets cover all other channels, like Email ...
We work hard to decrease Gorgias Chat's impact on website loading times - it currently affects the performance score by only 3 points. Google Lighthouse Score The Google Lighthouse Performance score is a weighted average of the metric scores used to calculate a page's speed. Generally ...
I still can't turn on Instagram Direct Messages. What should I do? There's a number of reasons why you don't have access to Instagram Direct Messages, despite meeting the follower count requirements. The error message falsely states that the account doesn' ...
