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98 Results for "set up ai agent"

SLA Report

... ) will retain SLAs; the ticket that lost the ID (source ticket) will be marked as deleted. FAQs Are tickets resolved by AI Agent included in SLAs? AI Agent is considered equal to human agents. It's very likely that it will always achieve SLAs ...

Pica

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Pica empowers developers to build, deploy, and scale intelligent AI agents equipped with the knowledge they need to act correctly ...

Statistics 101

... more information about the type of ticket it is and the pre-made responses to them. Check out our dedicated article on this section. AI Agent Here you'll find reports to help you measure the impact of automated interactions from AI Agent and other automation features like ...

How you're billed for using Gorgias

... interactions that would be considered automated: AI Agent (inbound request): You receive an email from a customer asking about their order. AI Agent responds to the ticket with information about the status of their order and a tracking link. AI Agent closes the ticket. AI Agent ...

Send tracking information email (deprecated)

Deprecated: Autoresponder Rules are no longer available for any new Gorgias accounts created after September 2024. If you created your Gorgias account before September 2024, you can use Autoresponder Rules until January 30, 2026. After this date, the feature will stop working. Brands with Shopify stores ...

Autoresponder Rules 101 (deprecated)

Deprecated: Autoresponder Rules are no longer available for any new Gorgias accounts created after September 2024. If you created your Gorgias account before September 2024, you can use Autoresponder Rules until January 30, 2026. After this date, the feature will stop working. Brands with Shopify stores ...

Automate return request emails (deprecated)

Deprecated: Autoresponder Rules are no longer available for any new Gorgias accounts created after September 2024. If you created your Gorgias account before September 2024, you can use Autoresponder Rules until January 30, 2026. After this date, the feature will stop working. Brands with Shopify stores ...

Article Recommendation in Email (deprecated)

Deprecated: Autoresponder Rules are no longer available for any new Gorgias accounts created after September 2024. If you created your Gorgias account before September 2024, you can use Autoresponder Rules until January 30, 2026. After this date, the feature will stop working. Brands with Shopify stores ...