103 Results for "set up ai agent"
Customize your selling style and discount strategy
... the top of the AI Agent menu to select a store. Select the Strategy tab. Drag the slider to select your discount strategy: No discount, Conservative, Strategic, or Generous. Enter a Fixed discount % to set the discount amount Shopping Assistant can offer. Click Save changes.
Shopping Assistant explained
... started with Shopping Assistant Shopping Assistant is included with AI Agent — there's no separate setting to turn it on. If you subscribed to AI Agent before May 28, 2025, your plan may not include Shopping Assistant. Go to AI Agent > Shopping Assistant to check. If ...
Answer chat tickets with automatic Article Recommendations (BigCommerce and Magento)
Who can use this feature? Owner, Admin and Lead roles All plans with the AI Agent add-on (required to access automations) Can be used with BigCommerce and Magento stores Deprecated for Shopify integrations: Article Recommendations are not available for Gorgias accounts with connected ...
Flow steps (triggers, options, ends)
Here you can see all the steps, options, and types of ends you can set up in Flows. Types of steps Steps are the building blocks used to create Flows - there are 3 types in the Flow builder: Trigger Options End Trigger This button appears when ...
Configure Chat for your Gorgias helpdesk
If you’d like to give your shoppers a real-time way to connect with a support agent, you can set up live chat to allow shoppers to chat with your team without navigating away from your store. Once you’ve set up Chat, you ...
Pica
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Pica empowers developers to build, deploy, and scale intelligent AI agents equipped with the knowledge they need to act correctly ...
Statistics 101
Use the Statistics section to check on your team's productivity and efficiency, hone in on some inefficiencies, get a holistic view of what issues your support team is facing, and assess trends. By default, the date period will automatically be set to the last ...
How you're billed for using Gorgias
When you subscribe to Gorgias’ helpdesk product, you are charged a fee based on the number of tickets that you use. This means that you pay for Gorgias based on your actual support usage, rather than the size of your team. When you subscribe to Gorgias’ ...
