... Payment History. Usage & Plans Here you can manage your subscription for the helpdesk, as well as for all the add-ons - AI Agent, Convert, Voice, and SMS - by clicking on the Update Plan button under their respective section. You can also request ...
... brand's voice and policies. Then, using GPT, it handles both chat and email conversations in Gorgias as the always-on agent. Why PerfectBot is the ultimate AI agent for Gorgias: ⚡ Designed for Gorgias. PerfectBot works in Gorgias app as one of the Agents ...
... the app That’s it! The app is connected. If successfully added, the integration will look like this: To complete the setup, make sure to select the desired AI Agent: Once connected, an HTTP integration will be created: The core feature of ...
... Shopify store connected to Gorgias, use the dropdown menu to select a store Select the Strategy tab Click and drag the slider to change AI Agent’s discount level Choose an option of the scale between No Discount and Generous Enter a Fixed discount % to set how ...
... shoppers most frequently report, and which products they return the most (using data from Order Management) Requirements You must have an active AI Agent subscription Any role in Gorgias can view this report (Observer → Admin) You must have Lead, Admin or Account Owner permissions ...
... is available on all plans. Suggestions in the AI Library can be viewed by all users but can be managed only by admins and lead agents. Article drafts will be generated every 3 to 6 months, depending on your ticket volume. When new AI-drafted articles are available ...
You can use the Report order issue option in Order Management to allow shoppers to self-report problems with their order. There are several pre-built, default scenarios that shoppers can select, including issues about shipping, returns, refunds and order cancellations. You can also ...
You'll need to use the Flow builder to create your Flows. Every time you create one, it'll be saved in a disabled state so you can enable it in the desired channel manually. Create and publish a Flow Go to Settings from the main menu ...
