... use. Go to AI Agent from the main menu, then select Shopping Assistant Select the Strategy tab Click and drag the slider to change AI Agent’s discount level Choose an option of the scale between No Discount and Generous Enter a Fixed discount % to set how ...
... shoppers most frequently report, and which products they return the most (using data from Order Management) Requirements You must have an active AI Agent subscription Any role in Gorgias can view this report (Observer → Admin) You must have Lead, Admin or Account Owner permissions ...
... is available on all plans. Suggestions in the AI Library can be viewed by all users but can be managed only by admins and lead agents. Article drafts will be generated every 3 to 6 months, depending on your ticket volume. When new AI-drafted articles are available ...
... to switch between stores Select Report order issue, then click on Create scenario Enter a Scenario name and description Use the dropdown menus to set Order conditions These are the conditions that must be met in order for shoppers to select this issue from Order Management. You can choose ...
... select the type of step from the dropdown menu Continue to add steps to create paths and, when you're happy with the setup, click on the End Flow node and select the desired end step. Select on Publish to finish Save a Flow as a draft ...
... and PATCH methods, specify the request body Click Test Request to ensure you get a 200 OK status code and then click Publish to set the Flow live in your connected channels. By default, HTTP step will create two branches Success - triggered when the request is successful ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. 👉 The AI Support Agent for Gorgias In early 2023, Yuma became the first OpenAI GPT-powered assistant in the ...
Each Gorgias product added to the base Gorgias subscription is charged based on usage. Billable tickets A billable ticket is a ticket that received a response from an agent or a Rule: if a customer sends a message via one of the integrated channels and an agent or Rule ...
