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222 Results for "shopify"

Custom HTTP Widgets

... A via email Shipping and returns integrations Mark an item as lost / damaged Start a return request Generate a return label for a customer Shopify Create discount codes Create a gift card (Shopify Plus only) Magento and BigCommerce Cancel an order Create a refund Email marketing and ...

Verify your domain to send email from Gorgias

... or creating, DNS records, it’s best to reach out to your Domain Registrar for support. Below, you’ll find documentation about managing DNS settings from a few common Domain Registrars: Bluehost DreamHost GoDaddy Hostinger 1&1 IONOS Name.com Namecheap Shopify Squarespace

Voice Troubleshooting

... 't match them with their customer profile in Shopify This is likely to do with where they've left their phone number in Shopify as we match the number with the customer's main profile in Shopify, not the shipping section. I accidentally deleted my phone ...

Handle Gorgias Voice tickets

The Gorgias Voice add-on allows you to make calls and track conversations with your customers as tickets in your helpdesk. Admins can configure Voice integrations to route calls to specific teams of agents, and when a customer calls, it will ring in your helpdesk. You can ...

Zendesk migration 101

Migrating from Zendesk You can go through the entire migration process by following these steps: 1. Complete the Zendesk import 2. Enable channels 3. Pause the Zendesk sync 4. Disable channels The import rate can vary per account, depending on the number of comments/messages in tickets ...

Retently

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently ...