229 Results for "shopify"
Judge.me Product Reviews
... you send a reply from Gorgias to the customer's email. Limitations Please keep in mind that the integration with Judge.me currently supports Shopify, Shopify Plus, and BigCommerce merchants only. We can't pull in historical reviews from Judge.me just yet. Only the reviews ...
Guide to Gorgias Voice
... messages outside of business hours Forward calls into Gorgias to create helpdesk tickets Recognize spam callers and route them away from your agents Automatically recognize Shopify customer profiles by the phone number in their default shipping address Transfer active calls to other agents, queues, or external phone numbers ...
Help Center: Create a help center
... Magento 2 store to Gorgias, you can set up flows to power your help center with AI automation. If you’ve connected a Shopify store to Gorgias, you’ll have the option to set up flows, article recommendations and order management. Click the toggle next ...
Cancel a Gorgias subscription
... overages incurred before your cancellation takes effect. You keep full access for the remainder of the cycle you already paid for. I uninstalled Gorgias from Shopify. Am I still being charged? Yes. Uninstalling the Gorgias app from Shopify removes the integration and your payment method, but it doesn ...
Explore Gorgias MCP tools
When you ask your AI assistant to do something in Gorgias, it uses tools in the Gorgias MCP. A tool is a single thing the assistant can do, such as listing tickets or creating a macro. Knowing which tools exist, and who can use them, helps ...
Custom HTTP Widgets
You can create custom HTTP widgets to show information from your custom HTTP integrations in the sidebar, under your customers' profiles. With custom action buttons and links, you can update data in another tool directly from inside Gorgias or navigate to a specific webpage from the widget ...
Gorgias rule builder variables and conditions
This glossary is a reference for when you're building a rule with the WHEN, IF, THEN builder, and are looking for details on a specific trigger, condition, or action. The WHEN triggers are what determine when a rule fires, the IF/ ...
Verify your domain to send email from Gorgias
To send email from Gorgias using an external email address, first connect an external email address, then follow the steps in this article to verify your email domain. Verifying your domain reduces bounce rates, prevents emails from landing in Spam, and ensures your email address is ...
