215 Results for "shopify"
Guide to Gorgias Voice
... callers’ experience Set up voicemail so customers can leave messages outside of business hours Forward calls into Gorgias to create helpdesk tickets Automatically recognize Shopify customer profiles by the phone number in their default shipping address Transfer active calls to other agents, queues, or external phone numbers ...
Custom HTTP Widgets
... A via email Shipping and returns integrations Mark an item as lost / damaged Start a return request Generate a return label for a customer Shopify Create discount codes Create a gift card (Shopify Plus only) Magento and BigCommerce Cancel an order Create a refund Email marketing and ...
Verify your domain to send email from Gorgias
... or creating, DNS records, it’s best to reach out to your Domain Registrar for support. Below, you’ll find documentation about managing DNS settings from a few common Domain Registrars: Bluehost DreamHost GoDaddy Hostinger 1&1 IONOS Name.com Namecheap Shopify Squarespace
Voice Troubleshooting
An error has occurred while trying to connect to the Gorgias Voice application Please refresh your browser to reset the connection. Microphone access hasn't been granted 1. From your Gorgias account, click the button next to the page URL. 2. Click on Site settings. 3. Check if ...
Handle Gorgias Voice tickets
The Gorgias Voice add-on allows you to make calls and track conversations with your customers as tickets in your helpdesk. Admins can configure Voice integrations to route calls to specific teams of agents, and when a customer calls, it will ring in your helpdesk. You can ...
Zendesk migration 101
Migrating from Zendesk You can go through the entire migration process by following these steps: 1. Complete the Zendesk import 2. Enable channels 3. Pause the Zendesk sync 4. Disable channels The import rate can vary per account, depending on the number of comments/messages in tickets ...
Retently
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently ...
