236 Results for "shopify"
Voice Troubleshooting
... 't match them with their customer profile in Shopify This is likely to do with where they've left their phone number in Shopify — we match the number with the customer's main profile in Shopify, not the shipping section. I accidentally deleted my phone number ...
Handle Gorgias Voice tickets
... phone number in their Customer Profile, you can search for the customer by name to place a call. If you sync your customers with Shopify, there might be a different phone number in their default shipping address than their profile. To call the number in their default address ...
Zendesk migration 101
Migrating from Zendesk You can go through the entire migration process by following these steps: 1. Complete the Zendesk import 2. Enable channels 3. Pause the Zendesk sync 4. Disable channels The import rate can vary per account, depending on the number of comments/messages in tickets ...
Retently
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently ...
