229 Results for "shopify"
Customize AI Agent's tone of voice
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Tone of voice is how AI Agent sounds when it talks to your customers: the words it chooses, how formal or casual ...
Compare and restore previous versions of articles, guidance, and skills
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Improving AI Agent is a continuous process, and the content behind it changes as you go. When you edit a help center article ...
Sync and manage content from your store website and URLs
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias AI Agent is only as helpful as the information it has access to. That’s why you can sync content directly from trusted ...
Enable or disable content for AI Agent
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias AI Agent relies on your brand's knowledge to generate responses and answer shopper inquiries. Knowledge is made up of content from various ...
Manage existing content for AI Agent
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Keeping your brand's content accurate and up to date is essential for providing excellent customer support and increasing AI Agent's ...
Create guidance to give AI Agent knowledge about your business
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Guidance is reference knowledge you write for AI Agent in your own words. Think of a guidance as an internal article AI Agent looks ...
Add your brand's content for AI Agent
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Your brand's content is essential for AI Agent to respond to and resolve shopper inquiries with confidence and accuracy. The more complete ...
Preview AI Agent responses with test conversations
Who can use this feature? Owner, Admin and Lead roles All plans with the AI Agent Can be used with Shopify stores connected to Gorgias Test conversations let you preview how AI Agent would respond to real shopper questions and scenarios. You can use test conversations to ask ...
