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Customize embedded Help Centers

Embedding the Help Center will automatically give you a fixed width and background color which you can customize through these codes. Change the width Copy the following code in your Shopify theme.liquid file. Instead of 1200, enter the value that suits your design. Change the background color Navigate ...

Search assist and ask anything input: proactively start conversations with shoppers

Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent (requires upgrade to use shopping assistant skills) Can be used with Shopify stores connected to Gorgias You can use customer engagement features like search assist and ask anything input to proactively ...

Recart

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Recart is a Shopify SMS platform that helps you spend less, sell more, and drive growth - its AI features ...

Rivo

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Rivo is a Shopify marketing platform built for loyalty-driven brands. With the Rivo integration, you can make the most ...

Continuously improve AI Agent with Opportunities (Beta)

Who can use this feature?   Owner, Admin and Lead roles   All plans with AI Agent (you may have to upgrade AI Agent to access opportunities)   Can be used with Shopify stores connected to Gorgias Beta feature: Opportunities is currently in public beta, and is ...

How Shopping Assistant recommends products

... Assistant draws on 3 sources of product information: Your Shopify catalog — product names, descriptions, and main product image, synced automatically from Shopify Your store website — product page content synced from your store's website, which may include details not in the Shopify catalog Custom ...

How Shopping Assistant uses discounts

Who can use this feature?   Owner, Admin and Lead roles   All plans with AI Agent (you may have to upgrade AI Agent to access shopping assistant)   Can be used with Shopify stores connected to Gorgias When a shopper is considering a purchase, the right discount ...

Control which products Shopping Assistant recommends

Who can use this feature?   Owner, Admin and Lead roles   All plans with AI Agent (you may have to upgrade AI Agent to access shopping assistant)   Can be used with Shopify stores connected to Gorgias Shopping Assistant can recommend any product from your Shopify catalog. By ...