238 Results for "shopify"
Review customer history in Gorgias
... is closed and contains more than three messages, the AI Summary is automatically generated and will appear at the top of the conversation. Review Shopify order data If a Shopify store is connected to your helpdesk, you’ll also see the customer’s Shopify order history ...
Set up a return flow with Order Management
The Return Order option allows customers to submit a request to return an order or specific items from an order. The order information is pulled directly from Shopify. If you have integration with Loop Returns, you can also set up your Return Order flow to send shoppers directly to ...
Review your AI Agent performance
Who can use this feature? All roles can view and filter analytics All plans with the AI Agent subscription (required to access automations) Can be used with Shopify, BigCommerce and Magento stores connected to Gorgias Note: This reporting experience described in this article is rolling ...
Use Convert campaigns to recommend products to shoppers
When a shopper comes to your ecommerce store, you can use Convert campaigns to recommend products and proactively create opportunities for upsell or cross-sell. Use the Insert Shopify product option when writing your campaign message to showcase items with a visual product card. As an example, ...
AI FAQs: proactively answer shopper questions on your website
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent (requires upgrade to use Shopping Assistant skills) Can be used with Shopify stores connected to Gorgias You can use AI FAQs to proactively surface relevant, AI-generated questions on ...
Customize embedded Help Centers
Embedding the Help Center will automatically give you a fixed width and background color which you can customize through these codes. Change the width Copy the following code in your Shopify theme.liquid file. Instead of 1200, enter the value that suits your design. Change the background color Navigate ...
Search assist and ask anything input: proactively start conversations with shoppers
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent (requires upgrade to use Shopping Assistant skills) Can be used with Shopify stores connected to Gorgias You can use customer engagement features like search assist and ask anything input to proactively ...
Recart
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Recart is a Shopify SMS platform that helps you spend less, sell more, and drive growth - its AI features ...
