This Rule requires an active Automate subscription. It is only supported on stores that use Shopify (BigCommerce, Magento and WooCommerce are not compatible). One of the most common questions your customers will have is "Where is my order?" and you can tackle it with ...
Flows requires an active Automate subscription to use. It is only supported on stores that use Shopify, BigCommerce or Magento. Flows are automated Q&A conversation scenarios that operate across multiple channels and assist shoppers with personalized guides, answers, and recommendations. They let you create custom ...
This Rule requires an active Automate subscription to use. It is only supported on stores that use Shopify, BigCommerce or Magento. The Return Email Autoresponder Rule template will automate emails with the return/request intent with a return provider integration so, you'll be able to ...
Article Recommendations on Email requires an active Automate subscription. It is only supported on stores that use Shopify, BigCommerce or Magento. You can help your shoppers find answers to their questions in your Gorgias Help Center. The Rule will scan your customer's question for keywords and then ...
Autoresponder Rules require an active Automate subscription to use. These Rules are only supported on stores that use Shopify, BigCommerce or Magento (with the exception of the Send tracking information Rule, which is only supported on Shopify). Autoresponders are Rules that use AI technology to deflect ...
If you create a new customer in Gorgias, it won't create a new customer in your Shopify store. 1. Navigate to Customers in the top left. 2. Click on Add Customer in the top right. 3. Enter the customer's name, add a note, ...
... to your Shopify store is to use the Quick installation method. This way, Chat will not disappear even when you make changes to your Shopify theme. To fix the problem, please follow these steps: Go to your theme.liquid in Shopify settings and remove the current chat ...
The Cancel Order option allows customers to submit a request to cancel an order (order information is pulled directly from Shopify). Steps Go to Settings > Order Management If you have more than one ecommerce store connected to Gorgias, use the dropdown menu in the top right ...
