110 Results for "span"
Rule Glossary: WHEN
... in it will trigger the Rule: ticket created/deleted opened/closed assigned/unassigned Tag added/removed marked/unmarked as spam message sent/received ticket subject updated customer updated ticket snoozed deleted/removed from Trash The ticket update event doesn't work ...
Rule Glossary: Actions
... you'll be charged a ticket fee according to your helpdesk subscription. But don't worry, this action does not tigger on spam tickets to prevent unwanted overages. Reply to customer When this Action is used, the reply will be sent via the same channel the ...
Auto-tag Rule best practices
... Facebook and Instagram comments We don't recommend setting up auto-reply Rules for social media comments because they can be registered as spammy and deactivate your social media account, but you can always auto-tag your social media posts and comments for easier sorting and ...
SMS FAQs
... Norway (+47) Poland (+48) Portugal (+351) Romania (+40) Slovakia (+421) Spain (+34) Sweden (+46) Switzerland (+41) United Kingdom (+44) Vatican City (+ ...
Gorgias Voice and SMS coverage regions
... Norway (+47) Poland (+48) Portugal (+351) Romania (+40) Slovakia (+421) Spain (+34) Sweden (+46) Switzerland (+41) United Kingdom (+44) Vatican City (+ ...
Manage Views and Sections in Gorgias
... open tickets Snoozed - Snoozed tickets assigned to me Closed - All closed tickets Trash - Deleted tickets (permanently removed after 30 days) Spam - Tickets identified as spam (permanently removed after 30 days) Shared Views Admins and Lead Agents can create Shared Views to organize ...
Gorgias Academy
Gorgias Academy is a free resource designed to help you master all things Gorgias. Choose from a variety of courses that will help you accelerate your onboarding process, improve adoption, reduce time to value, and scale your team’s success. Visit Gorgias Academy Access Gorgias Academy ...
Outlook (Microsoft 365) Email FAQs
What's the difference between Microsoft 365, Office 365, Microsoft Exchange, and Outlook? Microsoft is the overarching company that owns and distributes all Microsoft products/services. Microsoft 365 (formerly Office 365) is a suite of cloud products sold as a package. This ...
