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Set up SMSUpdated 3 months ago

You'll first need to have a phone number - if you don't have one yet, either create a new one by clicking on Add Phone Number under Settings -> Account -> Phone numbers or port your existing one over to Gorgias.



Steps

1. Go to Settings -> Channels -> SMS.

2. Click Add SMS in the top right corner.

3. Enter an Integration title and select the Phone number you wish to create SMS for from the dropdown menu.

4. Click on the Add SMS button.


If you have a US SMS number, please make sure you submit the request to be registered for sending outbound SMS messages. Read more about this for toll-free numbers and for local numbers.
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