Macro Actions
Macro actions
You can enrich your Gorgias macros with actions that will trigger events inside other platforms that you have integrated. All that's left to do then is to simply apply the relevant macro on a ticket.How it worksBy default, there are a number of nativ
Shopify and Recharge macro actions
When you integrate Shopify or Recharge into Gorgias, you'll get access to a number of related actions that you can use in your macros to automate common solutions to customer inquiries. Create a macro with a Shopify or Recharge action to get started.
HTTP, LoyaltyLion, and Klaviyo Actions
HTTP Actions can also be performed by adding webhooks directly inside a Macro. To award a given number of points to a customer, create an HTTP hook with the info below:. If you want to add a customer to a specific Klaviyo list, you can add an HTTP Ac
