Gorgias logo
Gorgias logo

All articles

Resources

Learning material and programs available for merchants wishing to grow.

Categories

Videos

2 articles
Community

1 article
Customer success

2 articles
Support

2 articles
Webinars

2 articles

Articles

Gorgias Academy

The Gorgias Academy is a learning center for those wishing to become support experts. It contains free courses and certifications that can be taken by anyone with a Gorgias account.As a new initiative our current course options are limited, however w

Agent knowledge checklist

This checklist provides key functions within Gorgias that users should know, segmented by their role within the helpdesk. You can use this as a guide to check your knowledge and identify areas for further learning: