149 Results for "AI Agent"
Order Management: create a new scenario to report order issues
You can use the Report order issue option in Order Management to allow shoppers to self-report problems with their order. There are several pre-built, default scenarios that shoppers can select, including issues about shipping, returns, refunds and order cancellations. You can also ...
Set up a return flow with Order Management
The Return Order option allows customers to submit a request to return an order or specific items from an order. The order information is pulled directly from Shopify. If you have integration with Loop Returns, you can also set up your Return Order flow to send shoppers directly to ...
Default scenarios
The Report Issue feature comes with 6 pre-defined scenarios and a fallback used when an order doesn't meet any other scenario (the status is unavailable). All scenarios can be edited or removed and new scenarios can be created anytime. Scenarios Refunded This scenario reports ...
Aissist.io
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Aissist.io is Agentic AI to automate sales and service - delivering 2X performance at 50% cost, deployed like a ...
Fini AI
... a bit longer than for a regular support request. Fini AI helps solve your support queries with Enterprise-Grade Agentic AI. Fini’s AI integration with Gorgias email → chat automates replies to customer questions in real-time, 24*7 in 50 + languages. Our AI ...
Coco AI
... Shopify brands trust Coco AI to turn WhatsApp into their #1 revenue channel. Think of us as Klaviyo for WhatsApp, but with an AI sales agent that doesn’t just send campaigns, it has real conversations with customers in real time. Brands using Coco AI see ...
Shipped AI
... the conversation with the shipped-ai-intercepted Tag. When a Chat conversation is resolved, the ticket will be tagged with shipped-ai-resolved. If a conversation is escalated to a live agent, it'll be tagged with shipped-ai-escalated and ...
AI-Generated Help Center Articles
... new suggestions every 3 to 6 months, based on the data from tickets analyzed during that period. The articles will be located in the AI Library tab, ready to be reviewed. AI-generated articles can be edited and published by Admins or Lead Agents. AI can analyze ...
