344 Results for "actions"
Yotpo
... to the helpdesk address that you defined. 4. By replying to the emails and adding text to the appropriate text sections, you can perform actions without leaving the helpdesk. 5. For example, you can publish a review, comment on a review, or answer a question. 6 ...
Copilot by TalentPop
... Authorize the app That’s it! The app is connected. Once completed, an HTTP integration will be created: Use the widget actions to generate AI-powered suggested replies and shape the message the way you want it to sound: Here are some examples of ...
Aide AI Support Automation
... into a bucket and then decide if you want to assist agents with drafts, automate it with a workflow to ensure that the right actions are taken, or use an AI bot to handle it. Ticket automation: Automate macros and collect ticket or user fields for every ...
Import Zendesk data into Gorgias
... and all other statuses will be imported as open. Your active macros will be imported; however, only reply text and status change macro actions are supported in Gorgias. Macros with unsupported actions will be imported with an empty actions list. Users are imported based on whether they’ ...
CloudTalk
... on admin and more time helping customers. Call Flow Designer -> Design custom call flows with IVR menus, routing rules, and fallback actions so every call reaches the right person quickly. Conversational Intelligence & AI Voice Agents -> Transcribe calls, analyze sentiment, and automate ...
Embed videos in chat messages
... a valid URL of one of our supported third-party video providers and click on Insert Video - the embedded video will be visible to the customer in the chat and the helpdesk ticket messages to the agents. Embedded videos aren't available in macros and subsequent actions.
Prestashop by BlueAnt
... you will also get Prestashop Macros, automatically created in your account for easy ticket management and lower handling time, with new Variables and Actions. If this is not the first time you are installing this module in your store and you are reinstalling it, you need to ...
Handle tickets in Gorgias: Facebook comments, recommendations, and mentions
Who can use this feature? • The account owner and admins can configure Facebook for your helpdesk • Everyone (except Observers) can reply to Facebook tickets Available on all Helpdesk plans Can be used with any connected store Once your brand's Facebook page is connected to Gorgias ...
