344 Results for "actions"
Refilliate
... data in your Refilliate account, their Gorgias Ticket Widget will appear as so, consisting of two parts - Loyalty and Ambassador: All actions taken with this customer’s profile will be visible on the Widget, logged under ‘Activity’, and will be visible ...
Awtomic Subscriptions
... all customers Failed payment recovery and churn mitigation keep your business humming Advanced bulk processing and API access for brands at scale Integration benefits Quick Actions in Gorgias: Skip orders or update subscription status (cancel, pause, reactivate) without leaving the Gorgias ticket. Subscription info in ...
Gravite
... Visibility into Major User Pain Points - Gravite.io provides real-time analysis of major user pain points. Action: Converting Insights into Concrete Actions - With Gravite.io's AI, businesses can turn insights into actions. Steps From your Gorgias account head to Settings → App Store ...
Other ticket management features
... will not affect how other agents see the ticket in their inboxes. Show all events You can see a list of events to understand what actions were taken on a ticket and when they occurred (for example, when a ticket was opened or closed, whether it' ...
AI Agent Action: Send Loop Returns portal deep link
... you want to enable for the key. AI Agent requires access to Order and Return scopes in order to be able to perform Loop Returns Actions. Refer to the walkthrough video below for more details. Example set up A typical setup for this Action might look like: Name: ...
AI Agent Action: Send return shipping status from Loop Returns
... you want to enable for the key. AI Agent requires access to Order and Return scopes in order to be able to perform Loop Returns Actions. Refer to the walkthrough video below for more details. Example set up A typical setup for this Action might look like: Name: ...
Consio
... click deep link from the ticket to the call in Consio for full details. Keep support and sales aligned around the same conversation timeline and actions. Steps From your Gorgias account, head to Settings → App Store → All Apps Find Consio in the list After selecting the app, click ...
Add internal notes to tickets
... address, the internal note won’t be included. Tip: Apply a macro as an internal note to apply the macro’s actions without sending a reply to the customer. From a ticket, click the channel icon in the top-left corner of the message ...
