Order Management requires an active Automate subscription. It is only supported on stores that use Shopify (BigCommerce, Magento and WooCommerce are not compatible). Order Management allows your customers to check their order status, tracking number, and shipping information, as well as create templated tickets ...
Gorgias Automate features are fully supported on stores that use Shopify. Some Automate features are supported on BigCommerce and Magento. Learn more about feature compatibility. Gorgias Automate is a supplementary subscription for Gorgias - it works 24/7 to answer up to 60% of your most repetitive tickets ...
This Rule requires an active Automate subscription. It is only supported on stores that use Shopify (BigCommerce, Magento and WooCommerce are not compatible). One of the most common questions your customers will have is "Where is my order?" and you can tackle it with ...
Flows requires an active Automate subscription to use. It is only supported on stores that use Shopify, BigCommerce or Magento. Flows are automated Q&A conversation scenarios that operate across multiple channels and assist shoppers with personalized guides, answers, and recommendations. They let you create custom ...
This Rule requires an active Automate subscription to use. It is only supported on stores that use Shopify, BigCommerce or Magento. The Return Email Autoresponder Rule template will automate emails with the return/request intent with a return provider integration so, you'll be able to ...
Article Recommendations on Email requires an active Automate subscription. It is only supported on stores that use Shopify, BigCommerce or Magento. You can help your shoppers find answers to their questions in your Gorgias Help Center. The Rule will scan your customer's question for keywords and then ...
Autoresponder Rules require an active Automate subscription to use. These Rules are only supported on stores that use Shopify, BigCommerce or Magento (with the exception of the Send tracking information Rule, which is only supported on Shopify). Autoresponders are Rules that use AI technology to deflect ...
Overview of Gorgias Gorgias is the leading helpdesk solution for eCommerce brands. We enable thousands of merchants to manage all their customer service - Facebook & Instagram, emails, chat, Voice & SMS - in a unified platform integrated with Shopify, BigCommerce, and Magento. Developed with ...
