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37 Results for "bigcommerce"

Compatibility of automation features with ecommerce store providers

This article explains which ecommerce stores (provided by platforms like Shopify, BigCommerce, Magento 2) are compatible with Gorgias’s automation features. AI Agent and other automation features, Flows and Order Management, are available with an active AI Agent subscription. Shopify stores are fully ...

Flows 101

To use automation features like Flows, you must have an active AI Agent subscription. Flows is supported on Shopify, BigCommerce and Magento 2 stores. Flows are automated Q&A conversation scenarios that operate across multiple channels and assist shoppers with personalized guides, answers, and recommendations ...

Order Management 101

To use automation features like Order Management, you must have an active AI Agent subscription. Order Management is only supported on Shopify stores (it is not compatible with BigCommerce or Magento 2). Order Management allows your customers to check their order status, tracking number, and ...

CartConvert

... with CartConvert + Gorgias. Turn abandoned checkouts into recovered sales with real-time SMS outreach - fully integrated with Gorgias, Shopify, and BigCommerce. Unlike automated marketing tools, CartConvert enables live agents to reach 90% more high-intent shoppers without requiring prior opt-in ...

About us

... and manage all of them from inside one Gorgias dashboard. Respond to customers in seconds with back-office data from Shopify, Magento, BigCommerce, ReCharge, and others. You can find more about what we do on our YouTube channel, watch one of our on- ...

Send tracking information email (Retired)

... return requests and share tracking info. Learn more. This Rule requires an active Automate subscription. It is only supported on stores that use Shopify (BigCommerce, Magento and WooCommerce are not compatible). One of the most common questions your customers will have is "Where is my order ...

Automate return request emails (Retired)

... and share tracking info. Learn more. This Rule requires an active Automate subscription to use. It is only supported on stores that use Shopify, BigCommerce or Magento. The Return Email Autoresponder Rule template will automate emails with the return/request intent with a return provider integration so, ...

Article Recommendation in Email (Retired)

... and share tracking info. Learn more. Article Recommendations on Email requires an active Automate subscription. It is only supported on stores that use Shopify, BigCommerce or Magento. You can help your shoppers find answers to their questions with content from your Gorgias Help Center. This Rules allows you to ...