45 Results for "bigcommerce"
Manage stores in Gorgias
When you connect Shopify, BigCommerce, or Magento 2 stores to Gorgias, you bring data from your ecommerce platform into your helpdesk for your agents to use while handling customer tickets. You can manage your connected stores and the channels associated with them from the store management page ...
Compatibility of automation features with ecommerce store providers
This article explains which ecommerce stores (provided by platforms like Shopify, BigCommerce, Magento 2) are compatible with Gorgias’s automation features. AI Agent and other automation features, Flows and Order Management, are available with an active AI Agent subscription. Shopify stores are fully ...
Flows 101
To use automation features like Flows, you must have an active AI Agent subscription. Flows is supported on Shopify, BigCommerce and Magento 2 stores. Flows are automated Q&A conversation scenarios that operate across multiple channels and assist shoppers with personalized guides, answers, and recommendations ...
Order Management 101
To use automation features like Order Management, you must have an active AI Agent subscription. Order Management is only supported on Shopify stores (it is not compatible with BigCommerce or Magento 2). Order Management allows your customers to check their order status, tracking number, and ...
Review your AI Agent performance
Who can use this feature? All roles can view and filter analytics All plans with the AI Agent subscription (required to access automations) Can be used with Shopify, BigCommerce and Magento stores connected to Gorgias The AI Agent report gives you a focused view of how ...
Review your overall automation performance
Who can use this feature? All roles can view and filter analytics Available to merchants using one or more of Gorgias's automation features (AI Agent, flows, order management, article recommendations) Compatible with Shopify, BigCommerce and Magento stores connected to Gorgias The ...
PreProduct
This integration was built by our partners, and the wait time in case of any technical issues might be a bit longer than for a regular support request. PreProduct is the smarter pre-order app for growing ecommerce brands on Shopify and BigCommerce. With over 1.4 million ...
CartConvert
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Recover Lost Revenue & Boost Engagement with CartConvert + Gorgias. Turn abandoned checkouts into recovered sales with real-time SMS outreach ...
