39 Results for "bigcommerce"
Article Recommendation in Email (deprecated)
... to use Autoresponder Rules You must have Lead, Admin or Owner permissions to manage Rules Automate return request emails is supported on Shopify, BigCommerce and Magento stores Steps You can use the Article Recommendation rule to help your shoppers who contact you over email find answers to their ...
Send tracking information email (deprecated)
... have Lead, Admin or Owner permissions to manage Rules The send tracking information is only supported on Shopify stores. It is not compatible with BigCommerce and Magento. Steps One of the most common questions your customers will have is "Where is my order?" (WISMO- ...
Install Campaign bundle
... choose Quick installation for Shopify If you're using a Shopify headless store, or some other e-commerce platform (Magento, BigCommerce, WooCommerce, etc) choose Manual install. 3. Click Install. If you selected Quick installation in the previous step, the process is ...
Help Center 101
... Center integration. After you set up your Help Center, don't forget to log into your website builder (e.g. Shopify, BigCommerce, Magento) and link the Gorgias Help Center with your website so it's visible to your customers. Help Center Masterclass Publish ...
Autoresponder Rules 101 (deprecated)
... Agent subscription to use Autoresponder Rules You must have Lead, Admin or Owner permissions to manage Rules Autoresponder Rules are available for Shopify, BigCommerce and Magento stores (with the exception of Send tracking information Rule, which is only supported on Shopify) Enabling Autoresponder Rules To ...
Set up and use AI Agent on Chat
... Owner permissions to set up AI Agent You must have a Shopify store connected to Gorgias AI Agent is not supported on stores that use BigCommerce, Magento or WooCommerce Before you begin In order to use AI Agent to answer shoppers’ questions in Chat you must first: ...
AI Agent explained
... and capabilities. Requirements You must have an AI Agent subscription You must have a Shopify store connected to Gorgias AI Agent is not supported on BigCommerce, Magento or WooCommerce stores AI Agent capabilities Analyze Review and monitor AI Agent’s performance, give feedback and identify opportunities to ...
Navigate AI Agent from setup to going live
You can set up and turn on AI Agent for your Shopify store from the AI Agent menu in Gorgias. Here, you can train AI Agent with knowledge, test its accuracy and control the channels where your customers interact with AI. Once AI Agent is deployed and has ...
