43 Results for "bigcommerce"
Standalone Contact Form
... : Using an email link on the website directly causes exposure to spam - using a Contact Form can drastically reduce this. The Shopify/BigCommerce default contact form is very basic in functionalities. A Contact Form is a better way to structure your shopper questions before they reach your ...
Article Recommendation in Email (deprecated)
... to use Autoresponder Rules You must have Lead, Admin or Owner permissions to manage Rules Automate return request emails is supported on Shopify, BigCommerce and Magento stores Steps You can use the Article Recommendation rule to help your shoppers who contact you over email find answers to their ...
Install Campaign bundle
... choose Quick installation for Shopify If you're using a Shopify headless store, or some other e-commerce platform (Magento, BigCommerce, WooCommerce, etc) choose Manual install. Click Install. If you selected Quick installation in the previous step, the process is complete ...
Send tracking information email (deprecated)
... have Lead, Admin or Owner permissions to manage Rules The send tracking information is only supported on Shopify stores. It is not compatible with BigCommerce and Magento. Steps One of the most common questions your customers will have is "Where is my order?" (WISMO- ...
Autoresponder Rules 101 (deprecated)
... Agent subscription to use Autoresponder Rules You must have Lead, Admin or Owner permissions to manage Rules Autoresponder Rules are available for Shopify, BigCommerce and Magento stores (with the exception of Send tracking information Rule, which is only supported on Shopify) Enabling Autoresponder Rules To ...
Set up and use AI Agent on Chat
... Owner permissions to set up AI Agent You must have a Shopify store connected to Gorgias AI Agent is not supported on stores that use BigCommerce, Magento or WooCommerce Before you begin In order to use AI Agent to answer shoppers’ questions in Chat you must first: ...
Automate return request emails (deprecated)
... to use Autoresponder Rules You must have Lead, Admin or Owner permissions to manage Rules Automate return request emails is supported on Shopify, BigCommerce and Magento stores Steps 1. Go to Settings -> Productivity -> Rules. 2. Click on Create Rule in the top right corner ...
Use variables in macros
Variables let you auto-populate customer and ticket data into a macro so you don't have to copy information manually. When a macro with variables is applied to a ticket, Gorgias replaces each variable with the relevant data from your helpdesk. If the data isn' ...
