41 Results for "bigcommerce"
Article Recommendation in Email (deprecated)
... to use Autoresponder Rules You must have Lead, Admin or Owner permissions to manage Rules Automate return request emails is supported on Shopify, BigCommerce and Magento stores Steps You can use the Article Recommendation rule to help your shoppers who contact you over email find answers to their ...
Send tracking information email (deprecated)
... have Lead, Admin or Owner permissions to manage Rules The send tracking information is only supported on Shopify stores. It is not compatible with BigCommerce and Magento. Steps One of the most common questions your customers will have is "Where is my order?" (WISMO- ...
Install Campaign bundle
... choose Quick installation for Shopify If you're using a Shopify headless store, or some other e-commerce platform (Magento, BigCommerce, WooCommerce, etc) choose Manual install. 3. Click Install. If you selected Quick installation in the previous step, the process is ...
Autoresponder Rules 101 (deprecated)
... Agent subscription to use Autoresponder Rules You must have Lead, Admin or Owner permissions to manage Rules Autoresponder Rules are available for Shopify, BigCommerce and Magento stores (with the exception of Send tracking information Rule, which is only supported on Shopify) Enabling Autoresponder Rules To ...
Set up and use AI Agent on Chat
... Owner permissions to set up AI Agent You must have a Shopify store connected to Gorgias AI Agent is not supported on stores that use BigCommerce, Magento or WooCommerce Before you begin In order to use AI Agent to answer shoppers’ questions in Chat you must first: ...
Automate return request emails (deprecated)
... to use Autoresponder Rules You must have Lead, Admin or Owner permissions to manage Rules Automate return request emails is supported on Shopify, BigCommerce and Magento stores Steps 1. Go to Settings -> Productivity -> Rules. 2. Click on Create Rule in the top right corner ...
Use variables in macros
... browse and insert variables. The dropdown is labeled with the type of variable (e.g., Ticket customer, Current agent, Shopify, BigCommerce, Magento 2, etc.). If the variable you’re looking for isn’t included in the variable selectors, you ...
Create a Help Center Contact Form
You can set up a Contact Form on your Help Center and manage all submissions directly in the helpdesk as Email tickets. The subject lines can be customized - add more, change their titles, and rearrange their order. For the Contact Form to generate a ticket in your ...
