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9 Results for "bigcommerce"

BigCommerce

BigCommerce is an ecommerce platform that provides 'software as a service' services to retailers. The company’s platform includes online store creation, search engine optimization, hosting, marketing and security.Integration benefitsWith Gorgias, you

BigCommerce (Beta)

BigCommerce is an ecommerce platform that provides 'software as a service' services to retailers. The company’s platform includes online store creation, search engine optimization, hosting, marketing and security. With the Gorgias BigCommerce app, yo

Alloy

In this article, you'll learn how to integrate Alloy with the Gorgias platform. Once you've connected Alloy, you'll be able to sync data from Shopify, BigCommerce, Klaviyo, ShipBob, and other apps to view customer data in one location.Integration Ben

Gorgias Technology Partner Program

Overview of GorgiasGorgias is the leading helpdesk solution for eCommerce brands, and we want to partner with you. We enable thousands of merchants to manage all their customer service - Facebook & Instagram, emails, chat, SMS - in a unified platform

What is Gorgias?

Gorgias (pronounced 'gorgeous') is a customer support platform built for e-commerce companies!Connect all of your customer service channels: email, chat, phone, Messenger, Facebook, Instagram, SMS and manage all of them from inside one Gorgias dashbo

Advanced chat customization

If you would like to further customize the chat widget, you can follow the instructions below. However, you may first want to check out this guide on how to set up some basic chat customization.This article is meant to serve simply as a reference poi

Installing Self-Service

Our self-service portal is a feature which can be enabled on your chat widget. It allows your customer to check their order status, tracking number, and shipping information, as well as to create templated tickets when reporting order issues. This me

Macro Variables

Below is a list of variables that can be inserted into macros to populate them with customer data from third-party apps.To use variables from another app, please ensure that you’ve added it as an integration first.How it worksOnce you set up a variab