41 Results for "bigcommerce"
Influence.io
... to one Gorgias account. The way to differentiate them is by the influenceio_shop_key field: This field is the shop key of an Influence.io account. For Shopify, it's the myshopify.com URL. And for BigCommerce, it's the store hash.
Customize Chat with HTML 101
... edit the text. 7. Click Save. BigCommerce Instructions in this category are geared towards Shopify users so, if you want to adapt them for BigCommerce, you'll need to adjust the script slightly. BigCommerce has a Manage Code feature that only allows you to place Advanced code ...
Introducing: Multiple store management in Gorgias
... store URL and reveal, edit, or delete the values for Consumer key, Consumer secret, Access token or Access token secret. For BigCommerce stores, you can review your store URL. Click the Channels tab to assign or un-assign the channels you use to communicate ...
Gorgias Convert 101
... Can Convert be used for other e-commerce platforms, except Shopify? While it is technically possible to enable Convert on Magento or BigCommerce, not all of the triggers would be available for those stores and merchants wouldn't be able to to see the full ...
Handle tickets in Gorgias
... resolving the customer’s inquiry, including the ticket and customer details, the customer timeline, and data from integrations like Shopify, BigCommerce, or Magento 2. Before you reply Before you get started on composing a response to your customer, take a moment to review ...
Kangaroo Loyalty Rewards
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Enhance your customer service experience with Kangaroo's seamless integration with Gorgias. This powerful tool provides customer support agents with direct ...
Yuma AI
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. 👉 The AI Support Agent for Gorgias In early 2023, Yuma became the first OpenAI GPT-powered assistant in the ...
Create a Help Center, Article, or Category
Only Admins and Leads can access, set up, and manage the Help Center integration. We'll go through how to set up a Help Center, create an article, and create a category and subcategory to put your articles in. Steps Create a Help Center 1 ...