Gorgias logo
Gorgias logo

All articles

37 Results for "bigcommerce"

Create a Help Center Contact Form

... can add the standalone Contact Form to your store in 2 ways, and you need to log into your website builder (Shopify, BigCommerce, Magento) to complete this step. Use the URL of the page Once the Contact Form is set up you can access it ...

Influence.io

... to one Gorgias account. The way to differentiate them is by the influenceio_shop_key field: This field is the shop key of an Influence.io account. For Shopify, it's the myshopify.com URL. And for BigCommerce, it's the store hash.

Customize Chat with HTML 101

... edit the text. 7. Click Save. BigCommerce Instructions in this category are geared towards Shopify users so, if you want to adapt them for BigCommerce, you'll need to adjust the script slightly. BigCommerce has a Manage Code feature that only allows you to place codes - ...

Set up Chat

... + Add More Languages button on the right. Then, you can select a platform type: Ecommerce platforms (Shopify, Magento, and BigCommerce) Any other website The first group has to specify the store right away to enable Quick installation and use Automate features, while ...

Gorgias Convert 101

... Can Convert be used for other e-commerce platforms, except Shopify? While it is technically possible to enable Convert on Magento or BigCommerce, not all of the triggers would be available for those stores and merchants wouldn't be able to to see the full ...

Kangaroo Loyalty Rewards

... instructions to enable the Kangaroo widget on the store: You need to also connect an eCommerce platform to the Kangaroo app (Shopify, Big Commerce, or Magento), in order for the app to work with Gorgias. Go to Settings>Apps & Integrations: Once ...

Macro Variables 101

Once you set up a variable within a Macro, each time you use this Macro the system will replace the variable with a relevant piece of customer data - so long as it's something available in the customer sidebar to the right. If the information isn' ...

Judge.me Product Reviews

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Judge.me is a fast-loading, fully customizable review app, available in 37 languages. You can schedule automatic emails ...