249 Results for "chat"
Manage your profile and preferences
... your email signature. Profile picture Upload a square image (up to 500KB). Your picture appears in Gorgias, and if your team handles chat tickets, customers will see your picture while chatting with you. Theme You can choose between the System, Dark, and Light themes ...
Magento 2
... to tickets Display orders, shipments, and credit memos Insert Magento 2 Variables in Macros Use Magento 2 Variables as filters in Rules Add Chat to your website Steps To connect your Magento 2 store to your Gorgias account, you first need to install the Gorgias plugin on ...
Add an email capture form to your Convert campaign
... create a Convert campaign, use the Insert Email Capture Form option to add a form directly in your campaign. The form appears in the Chat widget alongside your campaign message. Go to Convert → Campaigns to create a new campaign Open the Write your message section Select Insert Email Capture ...
Shipped AI
... define unique brand guidelines and effortlessly establish brand policies, knowledge base, and FAQs without the constraints of pre-built workflows that other chatbots blindly adhere to. The Shipped AI CX agent is fully configurable with various identities including photos, personalities, and even background stories. Steps ...
Stateset ReSponse
... by advanced AI models - GPT-4, Llama3, and Claude 3.5 Sonnet. Personalized responses across the following channels: Email, Chat, Instagram DMs & SMS. 90% time savings for your CX team. Relays to human expertise where it matters most. Stateset AI automatically ...
Integrations (Apps) 101
... going to Settings -> App Store -> All apps. Here you'll see all our available integrations divided into sections such as Chat, Phone, SMS, and so on by their functions - you can also check out the Featured tab to see the most ...
Convert Campaign troubleshooting guide
This article outlines steps to troubleshoot why your Convert Campaigns show no impressions or no data on the Convert report. Why can't I see performance data? Let's first check if the issue lies in report filters or Campaign settings. Verify store data filtering Ensure you ...
Flows 101
To use automation features like Flows, you must have an active AI Agent subscription. Flows is supported on Shopify, BigCommerce and Magento 2 stores. Flows are automated Q&A conversation scenarios that operate across multiple channels and assist shoppers with personalized guides, answers, and recommendations ...
