549 Results for "chat"
Shipped AI
... define unique brand guidelines and effortlessly establish brand policies, knowledge base, and FAQs without the constraints of pre-built workflows that other chatbots blindly adhere to. The Shipped AI CX agent is fully configurable with various identities including photos, personalities, and even background stories. Steps ...
Stateset ReSponse
... by advanced AI models - GPT-4, Llama3, and Claude 3.5 Sonnet. Personalized responses across the following channels: Email, Chat, Instagram DMs & SMS. 90% time savings for your CX team. Relays to human expertise where it matters most. Stateset AI automatically ...
Integrations (Apps) 101
... going to Settings -> App Store -> All apps. Here you'll see all our available integrations divided into sections such as Chat, Phone, SMS, and so on by their functions - you can also check out the Featured tab to see the most ...
Convert Campaign troubleshooting guide
... displayed without Chat Make sure your Campaigns are being displayed even though Chat is hidden. You can do this by going into Settings -> Chat -> your chat -> Preferences. Activate the Display campaigns when chat is hidden toggle. Why aren't my Campaigns displaying? ...
Flows 101
... display different Flows per Chat and you'll be able to create, edit, change, or disable them for each of your Chat integrations and channels. Flows are channel agnostic - you can make the same Flow available in Chat, Help Center, and Contact Form ...
AfterShip Returns Center
... Shipping Labels Process Refunds Easily. Automatically retrieve the latest AfterShip Returns RMA status and relevant return details. Infuse data and visibility into customer support live chat and tickets. Pull up all return details with shopper emails and inject responses into Gorgias live chats and tickets with just one click. Empower ...
Next Commerce
... fast-growing DTC brands powered by Next Commerce and Gorgias. Integration benefits Receive and reply directly to messages from your support channels, live chats, and social media. Automatically sync Customer and Order information from Next Commerce alongside Gorgias tickets. Reduce CS handling time & costs, increase ...
Use Live Statistics to monitor ticket volume, agent status and call activity
... Go to Statistics → Live → Overview Use the filters at the top of the page to narrow results Channels: see results for specific channels like Chat, Contact Forms, Email, etc Agents: see results for specific Agents or Teams On the page you can see the following ...
