248 Results for "chat"
AfterShip Returns Center
... Shipping Labels Process Refunds Easily. Automatically retrieve the latest AfterShip Returns RMA status and relevant return details. Infuse data and visibility into customer support live chat and tickets. Pull up all return details with shopper emails and inject responses into Gorgias live chats and tickets with just one click. Empower ...
Coco AI
... custom AI prompt window. Our one-click Shopify app syncs product catalogs instantly, creating personalized, automated conversations that feel as natural as chatting with a friend. At scale. 🚀 Our mission is simple: to put a personal shopper in every customer’s pocket. Integration benefits ...
Next Commerce
... fast-growing DTC brands powered by Next Commerce and Gorgias. Integration benefits Receive and reply directly to messages from your support channels, live chats, and social media. Automatically sync Customer and Order information from Next Commerce alongside Gorgias tickets. Reduce CS handling time & costs, increase ...
Loop Returns
... Search for Loop and click on it. 3. Click on the Connect App button. 4. Authorize the app. The Loop Returns portal places the Gorgias Chat at the bottom left side by default, as many merchants have side cart drawers that pop out on the right, which would ...
Ticket customer
... them as the ticket's customer if you recognize them later. We don't recommend setting customers when they're having a Chat conversation because it creates new tickets and the conversation is split - instead, you can merge the customer. Once you have the customer ...
Rebuy
... the customer shopping journey and drive greater LTV by leveraging one of the highest engaged and underutilized marketing channels on your storefront, the support chat. Benefit from Continuously Optimized Recommendations: Let Rebuy do the hard work for you! Intelligent recommendations mean the products we surface to your ...
Connect your Facebook and Instagram
... post/message from that same user under ticket history. If the same customer communicates with you through the Facebook channel and via email or Chat, you'll have the option to merge users and keep all communication with that customer in one place. When you respond to ...
Shopping Assistant explained
Who can use this feature?   Owner, Admin and Lead roles   All plans with AI Agent (you may have to upgrade AI Agent to access Shopping Assistant)   Can be used with Shopify stores connected to Gorgias Most shoppers who visit your store have questions before they buy ...
