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546 Results for "chat"

SMSBump

... the initial message came in through. Steps This integration requires you to have an active Shopify Store and an enabled SMSBump account. 1. Make sure Chat is enabled in your SMSBump dashboard by navigating to Settings -> General Settings -> Chat. 2. To install the Gorgias app on ...

Convert pricing

... per browser session. You'll be able to track the revenue conversion of your Convert campaigns through the dedicated Statistics dashboard. Light Campaigns and Chat conversations continue to remain included in our Helpdesk pricing. The plans listed below apply only to Convert campaigns. Learn more about Campaigns and Chat ...

How AI Agent uses Vision to understand images

... required. Requirements You must have an active AI Agent subscription You must have AI Agent enabled on Email Image recognition is not currently available on Chat channels How Vision works AI Agent’s Vision uses a large language model (LLM) capable of analyzing visual content to understand ...

How to test automation features without creating billable tickets

... feature (Flows, Order Management or Article recommendations) Select the Channels tab Open the Currently viewing dropdown menu to select a Channel (Chat, Email, Contact Form) Select Test to review your automated workflow on the chosen channel If you have more than one ecommerce ...

BigCommerce 101

... using BigCommerce customer data in Rules Create and duplicate orders from your Gorgias dashboard Refund orders directly from Gorgias FAQs How do I install Gorgias Chat on my BigCommerce store? You will want to follow the custom installation instructions that can be found here. Can I connect more than ...

Create a Flow

... this isn't visible to shoppers) Select the Trigger button and enter a name (this will be visible to your shoppers in Chat and used to start the Flow - for example, "How do I know my shoe size?").5. Select the ...

Convert Campaigns templates

... Campaigns are available only to Convert subscribers and can be managed solely by admins. Steps 1. Navigate to Settings -> Convert -> your Chat -> Campaigns. 2. Click on the Create Campaign From Library button in the top right corner. 3. You'll see four sections ...

Review your Convert campaign performance

As you start to run campaigns with Gorgias Convert, you can review the effectiveness of your campaigns by visiting the Campaign report. In the Campaign report, you can see how much revenue your Convert campaigns are generating for your store. Leverage data on impressions, engagements, and ...