263 Results for "chat"
Convert Campaigns templates
... Campaigns are available only to Convert subscribers and can be managed solely by admins. Steps 1. Navigate to Settings -> Convert -> your Chat -> Campaigns. 2. Click on the Create Campaign From Library button in the top right corner. 3. You'll see four sections ...
Review your Convert campaign performance
... may view the Campaign performance report Only Team Leads and Admins can download data Review your campaign performance data Go to Settings → Convert Select a Chat from the sidebar, then select Performance Use the menus at the top of the page to filter your data Open the campaigns menu ...
Search assist and ask anything input: proactively start conversations with shoppers
... questions and get more help. Turn on search assist or ask anything input You can use search assist or ask anything input if you have chat installed on your website and AI Agent enabled on chat. Once turned on, search assist and ask anything input are immediately active for ...
Instagram Comments
... page, a ticket will be created. From here you can handle all conversations just like you would with tickets from other channels, like Chat or email. You can also apply Macros, tag your tickets, and assign them to specific agents. When you reply to a comment ...
Help Center Order Management
... Conditions To activate the Order Management portal in your Help Center, you need to make sure all 3 of these conditions are met. Gorgias Chat is installed on your website If you don't have a Gorgias Chat integration, you must first create it to use the ...
Stonly
... guide where you want to trigger the live Chat. 2. Click Add a new step and select the Special step option. 3. Select the external Chat app menu by clicking on Launch external chat app. 4. Select your chat app (Gorgias Chat in this case). 5. On the ...
Set the language AI Agent replies in
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias By default, AI Agent detects the language a customer writes in and replies in the same language. You can also configure AI Agent ...
Magento 2
Magento is an e-commerce platform built on open-source technology that provides online merchants with a flexible shopping cart system, as well as control over the look, content, and functionality of their online store. The Gorgias plugin for Magento is currently compatible with Magento ...
