554 Results for "chat"
Convert pricing
... per browser session. You'll be able to track the revenue conversion of your Convert campaigns through the dedicated Statistics dashboard. Light Campaigns and Chat conversations continue to remain included in our Helpdesk pricing. The plans listed below apply only to Convert campaigns. Learn more about Campaigns and Chat ...
How AI Agent uses Vision to understand images
... required. Requirements You must have an active AI Agent subscription You must have AI Agent enabled on Email Image recognition is not currently available on Chat channels How Vision works AI Agent’s Vision uses a large language model (LLM) capable of analyzing visual content to understand ...
How to test automation features without creating billable tickets
... feature (Flows, Order Management or Article recommendations) Select the Channels tab Open the Currently viewing dropdown menu to select a Channel (Chat, Email, Contact Form) Select Test to review your automated workflow on the chosen channel If you have more than one ecommerce ...
BigCommerce 101
... using BigCommerce customer data in Rules Create and duplicate orders from your Gorgias dashboard Refund orders directly from Gorgias FAQs How do I install Gorgias Chat on my BigCommerce store? You will want to follow the custom installation instructions that can be found here. Can I connect more than ...
Create a Flow
... this isn't visible to shoppers) Select the Trigger button and enter a name (this will be visible to your shoppers in Chat and used to start the Flow - for example, "How do I know my shoe size?").5. Select the ...
Convert Campaigns templates
... Campaigns are available only to Convert subscribers and can be managed solely by admins. Steps 1. Navigate to Settings -> Convert -> your Chat -> Campaigns. 2. Click on the Create Campaign From Library button in the top right corner. 3. You'll see four sections ...
Review your Convert campaign performance
... may view the Campaign performance report Only Team Leads and Admins can download data Review your campaign performance data Go to Settings → Convert Select a Chat from the sidebar, then select Performance Use the menus at the top of the page to filter your data Open the campaigns menu ...
Instagram Comments
The Instagram channel lets you receive and reply to comments left on your Instagram posts, ads, and direct messages. Your Instagram account needs to be a business account and it needs to be connected to the integrated Facebook account for it to work. Steps Instagram is added through ...
