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549 Results for "chat"

Subscription plans

... counted? Integrations are the tools you use within Gorgias - if you have 2 Shopify stores integrated into Gorgias and each store is utilizing Chat, a support email address, and each has a Facebook account integrated, then this would mean you have a total of 8 ...

BigCommerce 101

... using BigCommerce customer data in Rules Create and duplicate orders from your Gorgias dashboard Refund orders directly from Gorgias FAQs How do I install Gorgias Chat on my BigCommerce store? You will want to follow the custom installation instructions that can be found here. Can I connect more than ...

Create a Flow

... this isn't visible to shoppers) Select the Trigger button and enter a name (this will be visible to your shoppers in Chat and used to start the Flow - for example, "How do I know my shoe size?").5. Select the ...

Convert Campaigns templates

... Campaigns are available only to Convert subscribers and can be managed solely by admins. Steps 1. Navigate to Settings -> Convert -> your Chat -> Campaigns. 2. Click on the Create Campaign From Library button in the top right corner. 3. You'll see four sections ...

Review your Convert campaign performance

... may view the Campaign performance report Only Team Leads and Admins can download data Review your campaign performance data Go to Settings → Convert Select a Chat from the sidebar, then select Performance Use the menus at the top of the page to filter your data Open the campaigns menu ...

Best practices: prepare AI Agent for sales conversations (beta)

... conversation, you want Chat to be inviting and obvious Is Chat being covered by other apps on the page? → go to Settings > Chat > Appearance to change the Chat widget position Does the widget clearly indicate that shoppers can use it to Chat → consider changing the Chat ...

Instagram Comments

The Instagram channel lets you receive and reply to comments left on your Instagram posts, ads, and direct messages. Your Instagram account needs to be a business account and it needs to be connected to the integrated Facebook account for it to work. Steps Instagram is added through ...

Help Center Order Management

Order Management is part of Automate and can be used in your Help Center. With Order Management, your customer can choose to receive a one-time password (6-digit verification code) via email or SMS to log in by inputting the code in the Order ...