248 Results for "chat"
Synctrack Returns
... real-time sync orders with Shopify, you can manage all return operations in one place while saving time with 24/7 live chat support. Boost customer loyalty with a self-service return portal and automated notifications Automate return labels and tracking with 2,900+ ...
How to test automation features without creating billable tickets
... (Flows, Order management, or Article recommendations). Select the Channels tab Open the Currently viewing dropdown menu to select a Channel (Chat, Email, Contact Form) Select Test to review your automated workflow on the chosen channel If you have more than one ecommerce ...
Search assist and ask anything input: proactively start conversations with shoppers
... questions and get more help. Turn on search assist or ask anything input You can use search assist or ask anything input if you have chat installed on your website and AI Agent enabled on chat. Once turned on, search assist and ask anything input are immediately active for ...
Instagram Comments
... page, a ticket will be created. From here you can handle all conversations just like you would with tickets from other channels, like Chat or email. You can also apply Macros, tag your tickets, and assign them to specific agents. When you reply to a comment ...
Help Center Order Management
... Conditions To activate the Order Management portal in your Help Center, you need to make sure all 3 of these conditions are met. Gorgias Chat is installed on your website If you don't have a Gorgias Chat integration, you must first create it to use the ...
Create a Flow
... this isn't visible to shoppers) Select the Trigger button and enter a name (this will be visible to your shoppers in Chat and used to start the Flow - for example, "How do I know my shoe size?").6. Select the ...
Stonly
... guide where you want to trigger the live Chat. 2. Click Add a new step and select the Special step option. 3. Select the external Chat app menu by clicking on Launch external chat app. 4. Select your chat app (Gorgias Chat in this case). 5. On the ...
Set the language AI Agent replies in
... writes in French, AI Agent replies in French. If they write in German, AI Agent replies in German. This applies across email, chat, and SMS. Set the reply language For most brands, the default behavior — replying in the customer's language — is the right ...
